NRG
NRG is the premier energy company of the 21st century changing the way people think about and use energy.
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Whether as the largest solar power developer in the country, by building the nation's first privately funded electric vehicle charging infrastructure or by giving customers the latest smart energy solutions to better manage their energy use, NRG is a pioneer in developing cleaner and smarter energy choices for our customers.

"Our NRG"

For the People

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Everyone who works at NRG is helping create a different kind of energy company. Working as “One NRG,” we are a team of approximately 10,000 employees who help power 42 million homes and have almost 3 million residential and business customers across the country.

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Jobs

Response Processing Specialist
NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest and most diverse competitive power portfolio. A Fortune 200 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, electric vehicle ecosystems, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country. More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy. Summary: The Response Processing Specialist will monitor and support the residential and small business enrollment process (both acquisition and product conversion).  In addition, the specialist must monitor effectiveness of business processes, conduct analysis, make recommendations, and coordinate implementation for system and process improvements. The Response Processing Specialist must possess the skills and knowledge to address global issues affecting Customer Support and Market Relations (CSMR), Customer Care, and the entire Retail organization. Essential Duties/Responsibilities: Provide analytical and technical support to Customer Care, Sales,  Billing Operations, and Marketing groupsAssimilate information from various environments and develop queries or reporting solutions to fulfill business needs.  Recognize data anomalies to analyze and troubleshoot to determine root cause.Able to utilize different systems (CCS/MMAS) and other external IT applications to diagnose and correct failures and errors from a reporting perspective. Solve problems with attention to detail, validate results and ensure accuracy through quality checks.Participate in developing and implementation of new processes and tools to streamline workflow.Effectively interface with a wide variety of people both internally and externally to ensure delivery of information and analysis that supports business strategy.Perform impact analysis on customer accounts. Make financial and individual decisions based on findings.Calculate financial adjustments and ensure they are processed accordingly on customers account.Complete daily reconciliation reports to ensure reported sales match enrollments in CCS. Work directly with IT to correct discrepancies accordingly.Monitor and analyze error inflow and correct impacted records accordinglyWork with outside vendors to ensure enrollments are processed timely. Escalate issues and follow up thru resolutionMonitor sale counts and notify Marketing if any discrepancies are found.Provide innovative solutions to production and customer issues.Document and communicate technical data requirements for development of system queries and reports to support ongoing root cause analysis.Provide analytical and technical support to Customer Care teams for analysis of internal business processes and system capabilities to improve accuracy and efficiency related to completion of global issuesImplement initiatives that contribute to achieving our Retail objectives related to market share, brand metrics, and financial metricsPrepare spreadsheets, graphics, and word documents as required for reporting, analysis, documentation, and presentationsMaintain close and ongoing relationships with internal customer facing groups as well as Back Office to affect timely response to customer issuesHandle sensitive customer issues with diplomacy and sound judgment Education:Bachelor’s degree or equivalent education and/or work experience. Experience: A minimum of 1 - 2 years experience in billing, enrollments, and/or work within CCS preferred.  Proficient with MS Excel and Access preferred.  Familiarity with SQL queries a plus.  Knowledge of the utility and/or the deregulated energy or telecommunications industry preferred. Physical Requirements:Must be able to sit for long periods and perform work on a PC. Working Conditions:Fast paced professional office environment.Extended working hours.Some travel between business offices. Role Specific Duties/Responsibilities:Monitor error inflow and correct impacted records accordingly within protocol.Ability to manage time across multiple recurring assignments.Achieve accurate results for multiple requests given time constraints in a fast paced environment.  Consider alternative ways to respond to requests to ensure spoken and implied needs are fulfilled. Role Specific Knowledge, Skills and Abilities:Knowledge of high volume of EDI transactions processing and management preferred.Excellent personal computer skills with in a Windows environment demonstrating intermediate knowledge of Microsoft Office applications (Word, Excel, Access).Ability to meet deadlines.  Must be dependable and available.Working knowledge of SAP (CCS) is preferred.Ability to import, export and manipulate data files and error exception handling between various IT applications and databases (e.g., Oracle and SAP) is preferred. EducationBachelor’s degree in information systems management or business from an accredited four-year college or university; advanced degree preferred.NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/DisabilityEEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources
Response Processing Specialist
NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest and most diverse competitive power portfolio. A Fortune 200 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, electric vehicle ecosystems, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country. More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy. Summary: The Response Processing Specialist will monitor and support the residential and small business enrollment process (both acquisition and product conversion).  In addition, the specialist must monitor effectiveness of business processes, conduct analysis, make recommendations, and coordinate implementation for system and process improvements. The Response Processing Specialist must possess the skills and knowledge to address global issues affecting Customer Support and Market Relations (CSMR), Customer Care, and the entire Retail organization. Essential Duties/Responsibilities: Provide analytical and technical support to Customer Care, Sales,  Billing Operations, and Marketing groupsAssimilate information from various environments and develop queries or reporting solutions to fulfill business needs.  Recognize data anomalies to analyze and troubleshoot to determine root cause.Able to utilize different systems (CCS/MMAS) and other external IT applications to diagnose and correct failures and errors from a reporting perspective. Solve problems with attention to detail, validate results and ensure accuracy through quality checks.Participate in developing and implementation of new processes and tools to streamline workflow.Effectively interface with a wide variety of people both internally and externally to ensure delivery of information and analysis that supports business strategy.Perform impact analysis on customer accounts. Make financial and individual decisions based on findings.Calculate financial adjustments and ensure they are processed accordingly on customers account.Complete daily reconciliation reports to ensure reported sales match enrollments in CCS. Work directly with IT to correct discrepancies accordingly.Monitor and analyze error inflow and correct impacted records accordinglyWork with outside vendors to ensure enrollments are processed timely. Escalate issues and follow up thru resolutionMonitor sale counts and notify Marketing if any discrepancies are found.Provide innovative solutions to production and customer issues.Document and communicate technical data requirements for development of system queries and reports to support ongoing root cause analysis.Provide analytical and technical support to Customer Care teams for analysis of internal business processes and system capabilities to improve accuracy and efficiency related to completion of global issuesImplement initiatives that contribute to achieving our Retail objectives related to market share, brand metrics, and financial metricsPrepare spreadsheets, graphics, and word documents as required for reporting, analysis, documentation, and presentationsMaintain close and ongoing relationships with internal customer facing groups as well as Back Office to affect timely response to customer issuesHandle sensitive customer issues with diplomacy and sound judgment Education:Bachelor’s degree or equivalent education and/or work experience. Experience: A minimum of 1 - 2 years experience in billing, enrollments, and/or work within CCS preferred.  Proficient with MS Excel and Access preferred.  Familiarity with SQL queries a plus.  Knowledge of the utility and/or the deregulated energy or telecommunications industry preferred. Physical Requirements:Must be able to sit for long periods and perform work on a PC. Working Conditions:Fast paced professional office environment.Extended working hours.Some travel between business offices. Role Specific Duties/Responsibilities:Monitor error inflow and correct impacted records accordingly within protocol.Ability to manage time across multiple recurring assignments.Achieve accurate results for multiple requests given time constraints in a fast paced environment.  Consider alternative ways to respond to requests to ensure spoken and implied needs are fulfilled. Role Specific Knowledge, Skills and Abilities:Knowledge of high volume of EDI transactions processing and management preferred.Excellent personal computer skills with in a Windows environment demonstrating intermediate knowledge of Microsoft Office applications (Word, Excel, Access).Ability to meet deadlines.  Must be dependable and available.Working knowledge of SAP (CCS) is preferred.Ability to import, export and manipulate data files and error exception handling between various IT applications and databases (e.g., Oracle and SAP) is preferred. EducationBachelor’s degree in information systems management or business from an accredited four-year college or university; advanced degree preferred.NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/DisabilityEEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources
SENIOR SOURCING SPECIALIST
NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest and most diverse competitive power portfolio. A Fortune 200 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, electric vehicle ecosystems, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country. More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.Summary:  Procure goods and/or services and support sourcing and purchasing needs for assigned stations/business units, providing industry, technical, and supply chain expertise. Manage inventory and suppliers to deliver the highest quality, reliability and value to meet company and station/business unit requirements. Provide expertise to support business and system processes utilized in sourcing, purchasing, and managing materials/services. Essential Duties/Responsibilities:Assist in gathering and analyzing industry, economic, market, and spend data.Supports identification of opportunities for leveraging spend by category.Implement sourcing and negotiation strategies for key spend areas to achieve short and long term savings targets.Measure and track performance within defined spend category.Develop and maintain relationships with current and potential suppliers.Develop, negotiate, and administer contracts with suppliers.Participate in cross-functional sourcing teams to evaluate potential and current suppliers.Support execution of supplier KPIs and demonstrate continuous improvement.Review and coordinate gathering of technical, cost, and delivery requirements.Create and evaluate quotations/bids, and recommend suppliers for sourcing selection.Negotiate and place purchase orders.Ensure timely delivery of goods/services.Coordinate resolution of accounts payable and delivery issues.Review and process claims against suppliers for unsatisfactory materials, delivery, or equipment.Ensure site warehouse personnel comply with Supply Chain policies and procedures.Execute practices to ensure that optimum inventory levels are sustained while minimizing shortages and delays.Respond to audits, surveys, or other informational requests from internal and external sources.Actively promote and support company Supplier Diversity initiatives.Effectively communicate the impact of sourcing decisions to management and employees as appropriate. Actively enroll their support.Ensure compliance with company and Supply Chain policies. Additional Knowledge, Skills, and Abilities:Understands competitive business environments, both domestic and international, and possesses ability to react quickly to changes in products and services.Ability to grasp customer requirements, supply chain strategy, and demand fulfillment process.Ability to network in order to seek out and integrate information that achieves the overall best value for the company.Strong attention to detail, organization skills, and time management.Knowledge of negotiation and contracting process.Effective written and verbal communication.Self-starter who has ability to work collaboratively to achieve high-level results.Ability to develop and maintain strong relationships.Ability to make timely fact-based decisions.Knowledge of purchasing policies, procedures, and practices (e.g., negotiation, business law, data analysis, forecasting, economic models, financial reports, business plans, and budgeting).Analytical ability to process supplier performance and cost data and market intelligenceKnowledge of mathematical calculations required to support inventory and procurement strategies.Knowledge of Uniform Commercial Code and business law.Proficient in computer applications and SAP or other ERP system and ability to broaden knowledge as new technology becomes available. Physical Requirements:Occasionally requires lifting as appropriate to perform duties and responsibilities. Working Conditions:Primarily an office environment.Some overtime required as special projects arise. Education: Bachelor’s degree in Business Administration, Engineering, Computer Science or related discipline. Applicable experience in related disciplines or industries may be substituted for the degree requirement. Partial credit may be given for Associate or technical degrees/certification.  CPM, CSCP/APICS, and/or PMI certification is preferred.  Experience in energy industry preferred especially in electricity generation/retail industry. Experience: A minimum of 7-10 years in sourcing/procurement/supply chain in a relevant industry. Experience in energy industry preferred, power generation a plus.  Experience with medium capital projects preferred.  Leadership within medium to large projects or teams is preferred.  Experience in structured analysis of supplier industry, economics, and market conditions preferred. Proven ability to identify opportunities for leveraging spends by category/commodities. NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/DisabilityEEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources
SENIOR SOURCING SPECIALIST
NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest and most diverse competitive power portfolio. A Fortune 200 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, electric vehicle ecosystems, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country. More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.Summary:  Procure goods and/or services and support sourcing and purchasing needs for assigned stations/business units, providing industry, technical, and supply chain expertise. Manage inventory and suppliers to deliver the highest quality, reliability and value to meet company and station/business unit requirements. Provide expertise to support business and system processes utilized in sourcing, purchasing, and managing materials/services. Essential Duties/Responsibilities:Assist in gathering and analyzing industry, economic, market, and spend data.Supports identification of opportunities for leveraging spend by category.Implement sourcing and negotiation strategies for key spend areas to achieve short and long term savings targets.Measure and track performance within defined spend category.Develop and maintain relationships with current and potential suppliers.Develop, negotiate, and administer contracts with suppliers.Participate in cross-functional sourcing teams to evaluate potential and current suppliers.Support execution of supplier KPIs and demonstrate continuous improvement.Review and coordinate gathering of technical, cost, and delivery requirements.Create and evaluate quotations/bids, and recommend suppliers for sourcing selection.Negotiate and place purchase orders.Ensure timely delivery of goods/services.Coordinate resolution of accounts payable and delivery issues.Review and process claims against suppliers for unsatisfactory materials, delivery, or equipment.Ensure site warehouse personnel comply with Supply Chain policies and procedures.Execute practices to ensure that optimum inventory levels are sustained while minimizing shortages and delays.Respond to audits, surveys, or other informational requests from internal and external sources.Actively promote and support company Supplier Diversity initiatives.Effectively communicate the impact of sourcing decisions to management and employees as appropriate. Actively enroll their support.Ensure compliance with company and Supply Chain policies. Additional Knowledge, Skills, and Abilities:Understands competitive business environments, both domestic and international, and possesses ability to react quickly to changes in products and services.Ability to grasp customer requirements, supply chain strategy, and demand fulfillment process.Ability to network in order to seek out and integrate information that achieves the overall best value for the company.Strong attention to detail, organization skills, and time management.Knowledge of negotiation and contracting process.Effective written and verbal communication.Self-starter who has ability to work collaboratively to achieve high-level results.Ability to develop and maintain strong relationships.Ability to make timely fact-based decisions.Knowledge of purchasing policies, procedures, and practices (e.g., negotiation, business law, data analysis, forecasting, economic models, financial reports, business plans, and budgeting).Analytical ability to process supplier performance and cost data and market intelligenceKnowledge of mathematical calculations required to support inventory and procurement strategies.Knowledge of Uniform Commercial Code and business law.Proficient in computer applications and SAP or other ERP system and ability to broaden knowledge as new technology becomes available. Physical Requirements:Occasionally requires lifting as appropriate to perform duties and responsibilities. Working Conditions:Primarily an office environment.Some overtime required as special projects arise. Education: Bachelor’s degree in Business Administration, Engineering, Computer Science or related discipline. Applicable experience in related disciplines or industries may be substituted for the degree requirement. Partial credit may be given for Associate or technical degrees/certification.  CPM, CSCP/APICS, and/or PMI certification is preferred.  Experience in energy industry preferred especially in electricity generation/retail industry. Experience: A minimum of 7-10 years in sourcing/procurement/supply chain in a relevant industry. Experience in energy industry preferred, power generation a plus.  Experience with medium capital projects preferred.  Leadership within medium to large projects or teams is preferred.  Experience in structured analysis of supplier industry, economics, and market conditions preferred. Proven ability to identify opportunities for leveraging spends by category/commodities. NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/DisabilityEEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources
FINANCIAL ANALYST
NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest and most diverse competitive power portfolio. A Fortune 200 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, electric vehicle ecosystems, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country. More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.Summary:This role will be responsible for assisting in the preparation of financial and business related analyses in support of the Retail business. Will help prepare forecasts, analyze business performance, review data and prepare monthly reports and metrics. Will conduct financial and business related studies and cooperate with other departments in the preparation of analyses. Essential Duties/Responsibilities:Assist in the development and maintenance of financial models that forecast detailed profit and loss, cash flows, and balance sheetsWork closely with the Business Segment teams to determine appropriate modeling assumptions and structuringHelp ensure that all assumptions and modeling are reasonable and accurate.Perform analysis to determine future financial performance and cash impactsPrepares monthly variance analysesAssists in the development of standardized reporting of key performance indicators that will be reported in monthly scorecards Researches technical issues as needed related to primary job responsibilitiesParticipates in special projects as assigned by managementMonitors effectiveness of business processes, conducts analysis, makes recommendations, and coordinates implementation for process improvements resulting in timely and correct completion of  issuesPerforms all aspects of work with a high degree of effectiveness, efficiency and accuracy. Education:Bachelor’s degree in business, finance, accounting or economics from an accredited college or university required.  Experience:Energy industry experience preferred but not necessary. Additional Knowledge, Skills and Abilities (KSA’s)Works independently through the use of initiative and self-motivation.Adapts effectively to new and changing environments.Strong analytical and problem solving skills.Excels in conceptualizing and assimilating data to make decisions and take appropriate action.Ability to work effectively in a team environment and assure successful completion of objectives.Can effectively communicate to a wide range of audiences in both written and oral form.Comfortably handles risk and uncertainty.Proficient in the operation of personal computers and windows-based software and knowledge of Excel.Strong attention to detail and directions. Physical Requirements:Open office environment.Some overtime work required as needed.NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/DisabilityEEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources
FINANCIAL ANALYST
NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest and most diverse competitive power portfolio. A Fortune 200 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, electric vehicle ecosystems, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country. More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.Summary:This role will be responsible for assisting in the preparation of financial and business related analyses in support of the Retail business. Will help prepare forecasts, analyze business performance, review data and prepare monthly reports and metrics. Will conduct financial and business related studies and cooperate with other departments in the preparation of analyses. Essential Duties/Responsibilities:Assist in the development and maintenance of financial models that forecast detailed profit and loss, cash flows, and balance sheetsWork closely with the Business Segment teams to determine appropriate modeling assumptions and structuringHelp ensure that all assumptions and modeling are reasonable and accurate.Perform analysis to determine future financial performance and cash impactsPrepares monthly variance analysesAssists in the development of standardized reporting of key performance indicators that will be reported in monthly scorecards Researches technical issues as needed related to primary job responsibilitiesParticipates in special projects as assigned by managementMonitors effectiveness of business processes, conducts analysis, makes recommendations, and coordinates implementation for process improvements resulting in timely and correct completion of  issuesPerforms all aspects of work with a high degree of effectiveness, efficiency and accuracy. Education:Bachelor’s degree in business, finance, accounting or economics from an accredited college or university required.  Experience:Energy industry experience preferred but not necessary. Additional Knowledge, Skills and Abilities (KSA’s)Works independently through the use of initiative and self-motivation.Adapts effectively to new and changing environments.Strong analytical and problem solving skills.Excels in conceptualizing and assimilating data to make decisions and take appropriate action.Ability to work effectively in a team environment and assure successful completion of objectives.Can effectively communicate to a wide range of audiences in both written and oral form.Comfortably handles risk and uncertainty.Proficient in the operation of personal computers and windows-based software and knowledge of Excel.Strong attention to detail and directions. Physical Requirements:Open office environment.Some overtime work required as needed.NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/DisabilityEEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources
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