Thrivent Financial
Thrivent Financial is a financial services organization that helps Christians be wise with money and live generously.
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Why Thrivent?

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If you’re not familiar with Thrivent, let’s change that. We offer a broad array of products and services, including life insurance, annuities and mutual funds, plus tailored guidance from financial representatives nationwide. But that’s only part of our story.

Thrivent is also a not-for-profit membership organization of Christians. We help our nearly 2.4 million member-owners reach their financial goals so they can feel more confident about what the future has in store for them – and for their families. Plus, we support programs that improve lives close to home and around the world.

When you join our team, you’ll put your talents to work in amazing ways. You won’t just build your career; you’ll be part of a movement that’s focused on growing, innovating and serving.

Why I'm a Thrivent Financial Rep

Thrivent Culture

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A lot of companies talk about their culture, values or guiding principles when describing their work environment. We do, too – and we call it The Thrivent Way. It’s a sense of community that’s so strong, it feels almost like family when you walk in the door – in a good way!

Thrivent is a membership organization of Christians driven to do what’s right for those we serve, while also being a great place to work. Our environment promotes qualities you’d expect from a major employer – teamwork, collaboration, respect and openness. But we take it a step further.

Chapels in our corporate offices offer employees a quiet place to reflect and seek comfort. We also offer worship services during Advent and Lent for people of faith to take part in. Should a coworker suffer misfortune or if a local charity needs a helping hand, employees pull together to raise funds or collect needed supplies.

At Thrivent, gestures of generosity are common-place, not an aberration. And we wouldn’t have it any other way.

Thrivent Financial Opportunities

Real Estate Market Analyst
SummaryThe Real Estate Market Analyst will work in the company's corporate headquarters in Minneapolis, where you will provide underwriting and due diligence support focused primarily on new commercial mortgage loan investments together with analytical support in the evaluation and monitoring of real estate markets and the commercial mortgage loan and equity portfolios.Job DescriptionJob Duties and ResponsibilitiesPortfolio and Market Research:Monitor and analyze conditions in specified commercial real estate markets, utilizing Thrivent Financial's internal data as well as external real estate, economic, and financial data and research.Maintain real estate market investment models and produce regular Market Performance Assessment (MPA) reports for assigned property types and markets.Contribute, based on the market analysis and assessment performed in this position, to the development of proprietary, forward-looking forecasts of anticipated performance in the assigned property types and markets.Assist senior management in applying real estate market research to help guide Thrivent Financial's benchmark underwriting assumptions for assigned property types and markets.Investment:Work with investment production professionals in designated markets to review and underwrite proposed investment submissions, due diligence materials, and gather additional information as necessary.Prepare and take ownership of financial underwriting, loan pricing, and risk models.Prepare final underwriting documents for, and presenting to, senior management for final approval.Order, track and analyze appraisals, environmental and engineering studies, financial statements and other third-party reports.Assist in the investment underwriting and closing process, coordinating with multiple functional units - Law, Closing and Servicing.Portfolio Management and Loan Servicing:Support the reporting of loan performance relative to benchmarks and the annual loan rating and appraisal process.Assist ongoing monitoring of investments, including the review and analysis of servicing requests, and make recommendations to senior management.Complete special projects for all functional areas within the Mortgage and Real Estate department.Required Job QualificationsStrong candidates will have a background in real estate (education or work related) as well as a strong aptitude in finance, accounting, economics, and technology. Excellent communications skills, both verbal and written, are required, as well as the ability to work independently and as a member of a team.Bachelor's degree in Real Estate from a nationally recognized college or university. Other concentrations may be considered (Finance or Accounting) if an applicant has previous relevant work or internship experience in commercial real estate investment or related fields.Evidence of academic achievement (GPA, honors, awards, fellowships, case studies, etc.).Understanding of the fundamentals of real estate valuation, finance, and accounting. Familiarity with property-level due diligence, real estate law and construction is a plus.Strong interest in continuing education in the form of a Masters, MBA or other graduate degree with an emphasis in business, analytics, real estate and/or real estate related topics.Internship or work experience in commercial real estate investment analysis, asset management, portfolio management or other commercial real estate related fields is a plus.High level of proficiency with Microsoft Office products such as Excel, Word, PowerPoint, etc. Experience with DCF modeling software, CoStar, Real Capital Analytics is a plus.","value":"SummaryThe Real Estate Market Analyst will work in the company's corporate headquarters in Minneapolis, where you will provide underwriting and due diligence support focused primarily on new commercial mortgage loan investments together with analytical support in the evaluation and monitoring of real estate markets and the commercial mortgage loan and equity portfolios.Job DescriptionJob Duties and ResponsibilitiesPortfolio and Market Research:Monitor and analyze conditions in specified commercial real estate markets, utilizing Thrivent Financial's internal data as well as external real estate, economic, and financial data and research.Maintain real estate market investment models and produce regular Market Performance Assessment (MPA) reports for assigned property types and markets.Contribute, based on the market analysis and assessment performed in this position, to the development of proprietary, forward-looking forecasts of anticipated performance in the assigned property types and markets.Assist senior management in applying real estate market research to help guide Thrivent Financial's benchmark underwriting assumptions for assigned property types and markets.Investment:Work with investment production professionals in designated markets to review and underwrite proposed investment submissions, due diligence materials, and gather additional information as necessary.Prepare and take ownership of financial underwriting, loan pricing, and risk models.Prepare final underwriting documents for, and presenting to, senior management for final approval.Order, track and analyze appraisals, environmental and engineering studies, financial statements and other third-party reports.Assist in the investment underwriting and closing process, coordinating with multiple functional units - Law, Closing and Servicing.Portfolio Management and Loan Servicing:Support the reporting of loan performance relative to benchmarks and the annual loan rating and appraisal process.Assist ongoing monitoring of investments, including the review and analysis of servicing requests, and make recommendations to senior management.Complete special projects for all functional areas within the Mortgage and Real Estate department.Required Job QualificationsStrong candidates will have a background in real estate (education or work related) as well as a strong aptitude in finance, accounting, economics, and technology. Excellent communications skills, both verbal and written, are required, as well as the ability to work independently and as a member of a team.Bachelor's degree in Real Estate from a nationally recognized college or university. Other concentrations may be considered (Finance or Accounting) if an applicant has previous relevant work or internship experience in commercial real estate investment or related fields.Evidence of academic achievement (GPA, honors, awards, fellowships, case studies, etc.).Understanding of the fundamentals of real estate valuation, finance, and accounting. Familiarity with property-level due diligence, real estate law and construction is a plus.Strong interest in continuing education in the form of a Masters, MBA or other graduate degree with an emphasis in business, analytics, real estate and/or real estate related topics.Internship or work experience in commercial real estate investment analysis, asset management, portfolio management or other commercial real estate related fields is a plus.High level of proficiency with Microsoft Office products such as Excel, Word, PowerPoint, etc. Experience with DCF modeling software, CoStar, Real Capital Analytics is a plus.
Real Estate Market Analyst
SummaryThe Real Estate Market Analyst will work in the company's corporate headquarters in Minneapolis, where you will provide underwriting and due diligence support focused primarily on new commercial mortgage loan investments together with analytical support in the evaluation and monitoring of real estate markets and the commercial mortgage loan and equity portfolios.Job DescriptionJob Duties and ResponsibilitiesPortfolio and Market Research:Monitor and analyze conditions in specified commercial real estate markets, utilizing Thrivent Financial's internal data as well as external real estate, economic, and financial data and research.Maintain real estate market investment models and produce regular Market Performance Assessment (MPA) reports for assigned property types and markets.Contribute, based on the market analysis and assessment performed in this position, to the development of proprietary, forward-looking forecasts of anticipated performance in the assigned property types and markets.Assist senior management in applying real estate market research to help guide Thrivent Financial's benchmark underwriting assumptions for assigned property types and markets.Investment:Work with investment production professionals in designated markets to review and underwrite proposed investment submissions, due diligence materials, and gather additional information as necessary.Prepare and take ownership of financial underwriting, loan pricing, and risk models.Prepare final underwriting documents for, and presenting to, senior management for final approval.Order, track and analyze appraisals, environmental and engineering studies, financial statements and other third-party reports.Assist in the investment underwriting and closing process, coordinating with multiple functional units - Law, Closing and Servicing.Portfolio Management and Loan Servicing:Support the reporting of loan performance relative to benchmarks and the annual loan rating and appraisal process.Assist ongoing monitoring of investments, including the review and analysis of servicing requests, and make recommendations to senior management.Complete special projects for all functional areas within the Mortgage and Real Estate department.Required Job QualificationsStrong candidates will have a background in real estate (education or work related) as well as a strong aptitude in finance, accounting, economics, and technology. Excellent communications skills, both verbal and written, are required, as well as the ability to work independently and as a member of a team.Bachelor's degree in Real Estate from a nationally recognized college or university. Other concentrations may be considered (Finance or Accounting) if an applicant has previous relevant work or internship experience in commercial real estate investment or related fields.Evidence of academic achievement (GPA, honors, awards, fellowships, case studies, etc.).Understanding of the fundamentals of real estate valuation, finance, and accounting. Familiarity with property-level due diligence, real estate law and construction is a plus.Strong interest in continuing education in the form of a Masters, MBA or other graduate degree with an emphasis in business, analytics, real estate and/or real estate related topics.Internship or work experience in commercial real estate investment analysis, asset management, portfolio management or other commercial real estate related fields is a plus.High level of proficiency with Microsoft Office products such as Excel, Word, PowerPoint, etc. Experience with DCF modeling software, CoStar, Real Capital Analytics is a plus.","value":"SummaryThe Real Estate Market Analyst will work in the company's corporate headquarters in Minneapolis, where you will provide underwriting and due diligence support focused primarily on new commercial mortgage loan investments together with analytical support in the evaluation and monitoring of real estate markets and the commercial mortgage loan and equity portfolios.Job DescriptionJob Duties and ResponsibilitiesPortfolio and Market Research:Monitor and analyze conditions in specified commercial real estate markets, utilizing Thrivent Financial's internal data as well as external real estate, economic, and financial data and research.Maintain real estate market investment models and produce regular Market Performance Assessment (MPA) reports for assigned property types and markets.Contribute, based on the market analysis and assessment performed in this position, to the development of proprietary, forward-looking forecasts of anticipated performance in the assigned property types and markets.Assist senior management in applying real estate market research to help guide Thrivent Financial's benchmark underwriting assumptions for assigned property types and markets.Investment:Work with investment production professionals in designated markets to review and underwrite proposed investment submissions, due diligence materials, and gather additional information as necessary.Prepare and take ownership of financial underwriting, loan pricing, and risk models.Prepare final underwriting documents for, and presenting to, senior management for final approval.Order, track and analyze appraisals, environmental and engineering studies, financial statements and other third-party reports.Assist in the investment underwriting and closing process, coordinating with multiple functional units - Law, Closing and Servicing.Portfolio Management and Loan Servicing:Support the reporting of loan performance relative to benchmarks and the annual loan rating and appraisal process.Assist ongoing monitoring of investments, including the review and analysis of servicing requests, and make recommendations to senior management.Complete special projects for all functional areas within the Mortgage and Real Estate department.Required Job QualificationsStrong candidates will have a background in real estate (education or work related) as well as a strong aptitude in finance, accounting, economics, and technology. Excellent communications skills, both verbal and written, are required, as well as the ability to work independently and as a member of a team.Bachelor's degree in Real Estate from a nationally recognized college or university. Other concentrations may be considered (Finance or Accounting) if an applicant has previous relevant work or internship experience in commercial real estate investment or related fields.Evidence of academic achievement (GPA, honors, awards, fellowships, case studies, etc.).Understanding of the fundamentals of real estate valuation, finance, and accounting. Familiarity with property-level due diligence, real estate law and construction is a plus.Strong interest in continuing education in the form of a Masters, MBA or other graduate degree with an emphasis in business, analytics, real estate and/or real estate related topics.Internship or work experience in commercial real estate investment analysis, asset management, portfolio management or other commercial real estate related fields is a plus.High level of proficiency with Microsoft Office products such as Excel, Word, PowerPoint, etc. Experience with DCF modeling software, CoStar, Real Capital Analytics is a plus.
Office Professional
SummaryOffice Location: Waukesha, WIAndy Schaser, Matt Hug and Brett Schaumberg, independent financial services representatives of Thrivent Financial, are looking to add to their team with an Office Professional in their Waukesha, WI location. This position, 30 hours per week, will be supporting Andy, Matt and Brett in the day to day administrative support of their practices. See the difference as this team helps their members analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million members. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the member activities we support, and the resources we provide to the Christian community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial.Job DescriptionAbout you: You are detailed orientated, excited to grow and develop, and strive to learn more about the financial services industry. You are interdependent and contribute to the success of the team. You are able to handle details and follow-through and make the clients feel supported and appreciated. The Office Professional reports to and is employed by Matt Hug. Medical benefits are not provided by Thrivent Financial. Position QualificationsYou will be the first point of contact for members/clients in-person and phoneYou will be scheduling and confirming client appointments for this team - you are comfortable and confident over the phoneGreet clients/members as they arrive for appointmentsStrong technical computer aptitude and knowledge of business tools (e.g., MS Outlook, Word, Excel, PowerPoint), and data-base Salesforce, or other related CRM (desired).You will quickly understand the client service model (processes, next steps, follow-up) and have the ability to streamline and create efficiencies.Assist team in the preparation and follow up for the member/customer meetingsCompletion of member service forms, documentation of actions taken and follow-through for processingAbility to maintain integrity of sensitive/confidential informationHandling and properly documenting sensitive communications with client/members, and respond in an effective and timely manner to ensure customer satisfactionCoordination of client events - opportunity to participate in client events and volunteer opportunitiesDesire to learn more about our products, services, and Thrivent FinancialAdditional responsibilities will be assigned in accordance with business needs:Potential for development and growth by obtaining Life/Health Insurance and/or FINRA licenses. Traits we Value:exceptional customer support - our clients notice and see the differenceyou are self-directed and resourcefulyou are innately organized - it's who you areyou embrace systems and processes and have a passion for continual learning","value":"SummaryOffice Location: Waukesha, WIAndy Schaser, Matt Hug and Brett Schaumberg, independent financial services representatives of Thrivent Financial, are looking to add to their team with an Office Professional in their Waukesha, WI location. This position, 30 hours per week, will be supporting Andy, Matt and Brett in the day to day administrative support of their practices. See the difference as this team helps their members analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million members. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the member activities we support, and the resources we provide to the Christian community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial.Job DescriptionAbout you: You are detailed orientated, excited to grow and develop, and strive to learn more about the financial services industry. You are interdependent and contribute to the success of the team. You are able to handle details and follow-through and make the clients feel supported and appreciated. The Office Professional reports to and is employed by Matt Hug. Medical benefits are not provided by Thrivent Financial.Position QualificationsYou will be the first point of contact for members/clients in-person and phoneYou will be scheduling and confirming client appointments for this team - you are comfortable and confident over the phoneGreet clients/members as they arrive for appointmentsStrong technical computer aptitude and knowledge of business tools (e.g., MS Outlook, Word, Excel, PowerPoint), and data-base Salesforce,or other related CRM (desired).You will quickly understand the client service model (processes, next steps, follow-up) and have the ability to streamline and create efficiencies.Assist team in the preparation and follow up for the member/customer meetingsCompletion of member service forms, documentation of actions taken and follow-through for processingAbility to maintain integrity of sensitive/confidential informationHandling and properly documenting sensitive communications with client/members, and respond in an effective and timely manner to ensure customer satisfactionCoordination of client events - opportunity to participate in client events and volunteer opportunitiesDesire to learn more about our products, services, and Thrivent FinancialAdditional responsibilities will be assigned in accordance with business needs:Potential for development and growth by obtaining Life/Health Insurance and/or FINRA licenses.Traits we Value:exceptional customer support - our clients notice and see the differenceyou are self-directed and resourcefulyou are innately organized - it's who you areyou embracesystems and processes and have a passion for continual learning
Office Professional
SummaryOffice Location: Waukesha, WIAndy Schaser, Matt Hug and Brett Schaumberg, independent financial services representatives of Thrivent Financial, are looking to add to their team with an Office Professional in their Waukesha, WI location. This position, 30 hours per week, will be supporting Andy, Matt and Brett in the day to day administrative support of their practices. See the difference as this team helps their members analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million members. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the member activities we support, and the resources we provide to the Christian community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial.Job DescriptionAbout you: You are detailed orientated, excited to grow and develop, and strive to learn more about the financial services industry. You are interdependent and contribute to the success of the team. You are able to handle details and follow-through and make the clients feel supported and appreciated. The Office Professional reports to and is employed by Matt Hug. Medical benefits are not provided by Thrivent Financial. Position QualificationsYou will be the first point of contact for members/clients in-person and phoneYou will be scheduling and confirming client appointments for this team - you are comfortable and confident over the phoneGreet clients/members as they arrive for appointmentsStrong technical computer aptitude and knowledge of business tools (e.g., MS Outlook, Word, Excel, PowerPoint), and data-base Salesforce, or other related CRM (desired).You will quickly understand the client service model (processes, next steps, follow-up) and have the ability to streamline and create efficiencies.Assist team in the preparation and follow up for the member/customer meetingsCompletion of member service forms, documentation of actions taken and follow-through for processingAbility to maintain integrity of sensitive/confidential informationHandling and properly documenting sensitive communications with client/members, and respond in an effective and timely manner to ensure customer satisfactionCoordination of client events - opportunity to participate in client events and volunteer opportunitiesDesire to learn more about our products, services, and Thrivent FinancialAdditional responsibilities will be assigned in accordance with business needs:Potential for development and growth by obtaining Life/Health Insurance and/or FINRA licenses. Traits we Value:exceptional customer support - our clients notice and see the differenceyou are self-directed and resourcefulyou are innately organized - it's who you areyou embrace systems and processes and have a passion for continual learning","value":"SummaryOffice Location: Waukesha, WIAndy Schaser, Matt Hug and Brett Schaumberg, independent financial services representatives of Thrivent Financial, are looking to add to their team with an Office Professional in their Waukesha, WI location. This position, 30 hours per week, will be supporting Andy, Matt and Brett in the day to day administrative support of their practices. See the difference as this team helps their members analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million members. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the member activities we support, and the resources we provide to the Christian community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial.Job DescriptionAbout you: You are detailed orientated, excited to grow and develop, and strive to learn more about the financial services industry. You are interdependent and contribute to the success of the team. You are able to handle details and follow-through and make the clients feel supported and appreciated. The Office Professional reports to and is employed by Matt Hug. Medical benefits are not provided by Thrivent Financial.Position QualificationsYou will be the first point of contact for members/clients in-person and phoneYou will be scheduling and confirming client appointments for this team - you are comfortable and confident over the phoneGreet clients/members as they arrive for appointmentsStrong technical computer aptitude and knowledge of business tools (e.g., MS Outlook, Word, Excel, PowerPoint), and data-base Salesforce,or other related CRM (desired).You will quickly understand the client service model (processes, next steps, follow-up) and have the ability to streamline and create efficiencies.Assist team in the preparation and follow up for the member/customer meetingsCompletion of member service forms, documentation of actions taken and follow-through for processingAbility to maintain integrity of sensitive/confidential informationHandling and properly documenting sensitive communications with client/members, and respond in an effective and timely manner to ensure customer satisfactionCoordination of client events - opportunity to participate in client events and volunteer opportunitiesDesire to learn more about our products, services, and Thrivent FinancialAdditional responsibilities will be assigned in accordance with business needs:Potential for development and growth by obtaining Life/Health Insurance and/or FINRA licenses.Traits we Value:exceptional customer support - our clients notice and see the differenceyou are self-directed and resourcefulyou are innately organized - it's who you areyou embracesystems and processes and have a passion for continual learning
New Business Issue Representative
SummaryCome join an organization that makes a difference in people's lives! As an employee of Thrivent Financial, you will be joining an incredible and stable organization where you will be part of a team that will help guide members to be wise with their money and live generous lives. If you want to work at a place like Thrivent Financial, we have an exciting career opportunity for you as a New Business Issue Representative! This individual will be supporting the Life/Health New Business Unit. This person will be a member of a processing team that works together to meet our service and quality standards in New Business & Underwriting processing life and health applications. This role will be responsible for analyzing, researching, gathering required information to manage and process the applications from receipt through issuance of the contract; working closely with the Financial Representative, and other service areas of the organization using multiple processing systems daily. This position will serve Thrivent's internal and external customer contacts via the telephone and written communications and will deliver strong customer service. Additionally, this position as a member of a team, actively partners with the team on meeting established service and quality standards and identifies trends for process improvements.**This position is located in Appleton, WI. Relocation assistance may be available.**Job DescriptionJob Duties and Responsibilities:Process cases utilizing various workflow, administrative, and LOB (Line of Business) systems accurately and cost-effectively and in compliance with internal service and state and federal regulatory standards. Analyze cases to determine if it is in good order and the level of complexity of the request. Determine if case should be routed/handed off to other business resource based upon the complexity of the request.Contact the appropriate resource to assist in resolving the request, if not in good order. This would include contacting the member, FA (Financial Associate), internal business units, vendors or external business resources.Handles sensitive communications with customers and financial associates, which may include highly confidential information or complaints. Resolves telephone and written inquiries from internal and external customer contacts in a prompt, efficient manner, giving correct thorough responses to needs and requests.Documents calls, written communications, etc. made in an attempt to gather, or upon gathering the missing information needed to process the paperwork. Job Qualifications:High school required. College degree preferred.One to three years prior customer service or financial service industry experience preferred.Must possess solid interpersonal, verbal and written communications skills with a positive, can-do attitude!Demonstrated critical thinking skills with high attention to detail and accuracy.Self- starter who takes ownership of individual case work as well as being a supportive, hands on team player. Proficiency with MS Office and ability to multi-task complex situations in a fast paced environment with high attention to detail.","value":"SummaryCome join an organization that makes a difference in people's lives! As an employee of Thrivent Financial, you will be joining an incredible and stable organization where you will be part of a team that will help guide members to be wise with their money and live generous lives. If you want to work at a place like Thrivent Financial, we have an exciting career opportunity for you as a New Business Issue Representative! This individual will be supporting the Life/Health New Business Unit. This person will be a member of a processing team that works together to meet our service and quality standards in New Business & Underwriting processing life and health applications. This role will be responsible for analyzing, researching, gathering required information to manage and process the applications from receipt through issuance of the contract; working closely with the Financial Representative, and other service areas of the organization using multiple processing systems daily. This position will serve Thrivent's internal and external customer contacts via the telephone and written communications and will deliver strong customer service. Additionally, this position as a member of a team, actively partners with the team on meeting established service and quality standards and identifies trends for process improvements.**This position is located in Appleton, WI. Relocation assistance may be available.**Job DescriptionJob Duties and Responsibilities:Process cases utilizing various workflow, administrative, and LOB (Line of Business) systems accurately and cost-effectively and in compliance with internal service and state and federal regulatory standards.Analyze cases to determine if it is in good order and the level of complexity of the request. Determine if case should be routed/handed off to other business resource based upon the complexity of the request.Contact the appropriate resource to assist in resolving the request, if not in good order. This would include contacting the member, FA (Financial Associate), internal business units, vendors or external business resources.Handles sensitive communications with customers and financial associates, which may include highly confidential information or complaints.Resolves telephone and written inquiries from internal and external customer contacts in a prompt, efficient manner, giving correct thorough responses to needs and requests.Documents calls, written communications, etc. made in an attempt to gather, or upon gathering the missing information needed to process the paperwork. Job Qualifications:High school required. College degree preferred.One to three years prior customer service or financial service industry experience preferred.Must possess solid interpersonal, verbal and written communications skills with a positive, can-do attitude!Demonstrated critical thinking skills with high attention to detail and accuracy.Self- starter who takes ownership of individual case work as well as being a supportive, hands on team player. Proficiency with MS Office and ability to multi-task complex situations in a fast paced environment with high attention to detail.
New Business Issue Representative
SummaryCome join an organization that makes a difference in people's lives! As an employee of Thrivent Financial, you will be joining an incredible and stable organization where you will be part of a team that will help guide members to be wise with their money and live generous lives. If you want to work at a place like Thrivent Financial, we have an exciting career opportunity for you as a New Business Issue Representative! This individual will be supporting the Life/Health New Business Unit. This person will be a member of a processing team that works together to meet our service and quality standards in New Business & Underwriting processing life and health applications. This role will be responsible for analyzing, researching, gathering required information to manage and process the applications from receipt through issuance of the contract; working closely with the Financial Representative, and other service areas of the organization using multiple processing systems daily. This position will serve Thrivent's internal and external customer contacts via the telephone and written communications and will deliver strong customer service. Additionally, this position as a member of a team, actively partners with the team on meeting established service and quality standards and identifies trends for process improvements.**This position is located in Appleton, WI. Relocation assistance may be available.**Job DescriptionJob Duties and Responsibilities:Process cases utilizing various workflow, administrative, and LOB (Line of Business) systems accurately and cost-effectively and in compliance with internal service and state and federal regulatory standards. Analyze cases to determine if it is in good order and the level of complexity of the request. Determine if case should be routed/handed off to other business resource based upon the complexity of the request.Contact the appropriate resource to assist in resolving the request, if not in good order. This would include contacting the member, FA (Financial Associate), internal business units, vendors or external business resources.Handles sensitive communications with customers and financial associates, which may include highly confidential information or complaints. Resolves telephone and written inquiries from internal and external customer contacts in a prompt, efficient manner, giving correct thorough responses to needs and requests.Documents calls, written communications, etc. made in an attempt to gather, or upon gathering the missing information needed to process the paperwork. Job Qualifications:High school required. College degree preferred.One to three years prior customer service or financial service industry experience preferred.Must possess solid interpersonal, verbal and written communications skills with a positive, can-do attitude!Demonstrated critical thinking skills with high attention to detail and accuracy.Self- starter who takes ownership of individual case work as well as being a supportive, hands on team player. Proficiency with MS Office and ability to multi-task complex situations in a fast paced environment with high attention to detail.","value":"SummaryCome join an organization that makes a difference in people's lives! As an employee of Thrivent Financial, you will be joining an incredible and stable organization where you will be part of a team that will help guide members to be wise with their money and live generous lives. If you want to work at a place like Thrivent Financial, we have an exciting career opportunity for you as a New Business Issue Representative! This individual will be supporting the Life/Health New Business Unit. This person will be a member of a processing team that works together to meet our service and quality standards in New Business & Underwriting processing life and health applications. This role will be responsible for analyzing, researching, gathering required information to manage and process the applications from receipt through issuance of the contract; working closely with the Financial Representative, and other service areas of the organization using multiple processing systems daily. This position will serve Thrivent's internal and external customer contacts via the telephone and written communications and will deliver strong customer service. Additionally, this position as a member of a team, actively partners with the team on meeting established service and quality standards and identifies trends for process improvements.**This position is located in Appleton, WI. Relocation assistance may be available.**Job DescriptionJob Duties and Responsibilities:Process cases utilizing various workflow, administrative, and LOB (Line of Business) systems accurately and cost-effectively and in compliance with internal service and state and federal regulatory standards.Analyze cases to determine if it is in good order and the level of complexity of the request. Determine if case should be routed/handed off to other business resource based upon the complexity of the request.Contact the appropriate resource to assist in resolving the request, if not in good order. This would include contacting the member, FA (Financial Associate), internal business units, vendors or external business resources.Handles sensitive communications with customers and financial associates, which may include highly confidential information or complaints.Resolves telephone and written inquiries from internal and external customer contacts in a prompt, efficient manner, giving correct thorough responses to needs and requests.Documents calls, written communications, etc. made in an attempt to gather, or upon gathering the missing information needed to process the paperwork. Job Qualifications:High school required. College degree preferred.One to three years prior customer service or financial service industry experience preferred.Must possess solid interpersonal, verbal and written communications skills with a positive, can-do attitude!Demonstrated critical thinking skills with high attention to detail and accuracy.Self- starter who takes ownership of individual case work as well as being a supportive, hands on team player. Proficiency with MS Office and ability to multi-task complex situations in a fast paced environment with high attention to detail.
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