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Mena Fils

Leader

Work Experience

T-Mobile, Inc
Retail Training Store Manager
November, 2009 - Present
  • Manage the daily activity of the sales floor front and back office, and instilling company policies.
    Increased store overall sales yearly using Gap Management, and Floor Coaching.
    Digital Tracking Deposits nightly for no over or short deposits.
    Passed all instructor led training yearly with, 90% or higher passing score for continued certification as a Retail Training Store Manager.
    Ensures payroll submission and scheduling of staff was always submitted on time and correct with store power hour reports.
    Managing physical inventory loss to the lowest in the company over 90% audit score every year.
    Implement policy and procedures to reduce loss and theft and other concerns throughout the company.
    Conducted monthly training programs for new Store Managers, and new hires who in less than six months where promoted, Or remained top sellers in the company.


Digital Tracking Deposits
, Northern NJ Retail Store Training Manager T-Mobile
November, 2009 - January, 2017
  • Manage the daily activity of the sales floor front and back office instilling company policies.
  • Increased store overall sales yearly using Gap Management, and Floor Coaching.
  • Digital Tracking Deposits nightly for no over or short deposits.
  • Passed all instructor led training yearly with, 90% or higher passing score for ~~~~~~ certification as a Retail Training Store Manager.
  • Ensures payroll submission and scheduling of staff was always submitted on time and correct with store power hour reports.
  • Managing physical inventory loss to the lowest in the company over 90% audit score every year.
  • Implement policy and procedures to reduce loss and theft and other concerns throughout the company.
  • Conducted monthly training programs for new hires who in less than six months became managers, Or remained top sellers in the company.

, Technology Specialist Best Buy
February, 2006 - November, 2009
  • •Excelled in sales and marketing Magnolia products as a Sales Professional 1, and was promoted to a Sales Professional Level 4 Top Sales Representative and Trainer.
  • Assisted management with various solutions to customer issues
  • Educated customers on various products throughout the store
  • Provided outstanding customer service
  • Aided with various store projects
  • Assisted in hand to hand promotion for various task to improve the image of the store
  • Responsible for working with all merchandise and business groups in creating, maintaining and disseminating reports
  • Ensured that data collection is conducted in accordance with regulations.
  • Built and maintained strong customer relationships
  • Maintained high PMI (Profit Margin Index) of sales

Best Buy
, Technology Specialist
February, 2006 - November, 2009
  • Assisted management with various solutions to costumer issues
  • Educated customers on various products throughout the store
  • Excelled in sales and marketing Magnolia products becoming Sales Professional Level 4 Top Sales Representatives
  • Provided outstanding customer service
  • Aided with various store projects
  • Assisted in hand to hand promotion for various task to improve the image of the store
  • Responsible for working with all merchandise and business groups in creating, maintaining and disseminating reports
  • Ensured that data collection is conducted in accordance with regulations.
  • Built and maintained strong customer relationships
  • Maintained high PMI (Profit Margin Index) of sales

Skills

  • SALES
  • CASH
  • INSTRUCTOR
  • INVENTORY
  • NEW HIRES
  • PAYROLL
  • RECONCILING
  • RETAIL
  • RETAIL MARKETING
  • SALES ASSOCIATES
  • SALES FLOOR
  • SCHEDULING
  • STORE SALES
  • TIME SALES
  • TRAINING
  • TRAINING PROGRAMS
  • WEB BASED
  • COLLECTION
  • CUSTOMER SERVICE
  • DATA COLLECTION
  • MARKETING
  • PMI
  • RECEPTIONIST
  • RETAIL SALES
  • SALES PROFESSIONAL
  • SOLUTIONS
  • TOP SALES
  • ADP
  • ASSOCIATE
  • AUDITING
  • AUTOCAD
  • CITRIX
  • ELECTRONICS ENGINEERING
  • ELECTRONICS ENGINEERING TECHNOLOGY
  • MICROSOFT OFFICE
  • MICROSOFT SHAREPOINT
  • MS OFFICE
  • PEOPLE SOFT
  • SAP
  • SHAREPOINT
  • SYMANTEC
  • AUDIT
  • COACHING
  • SALES REPRESENTATIVE
  • EMPLOYEE RELATIONS
  • GEOPAK
  • PEOPLESOFT
  • PROBLEM SOLVER
  • RECRUITING
  • SIX SIGMA
  • SIX-SIGMA
  • TEAM PLAYER

Languages

English
Full professional proficiency
Spanish

Limited working proficiency

French

Native or bilingual proficiency