7- Eleven
The 7‑Eleven brand is known and loved around the world, and our iconic products are a big part of the American culture.
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About Us

 

Oh Thank Heaven for 7-Eleven!®

A success story fueled by customers’ needs

“Give the customers what they want, when and where they want it.”

Joe C. Thompson Jr. | 7‑Eleven Founder

 

The 7‑Eleven brand is known and loved around the world, and our iconic products are a big part of the American culture. And although we’ve grown significantly over the years, our focus stays fixed on making life easier for customers. This simple idea is the reason we’re the marketplace leader. It’s also why our customers, employees, Franchisees and community leaders are proud to be part of the 7‑Eleven story.

Thinking beyond the store

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For 90 years, 7‑Eleven has been successfully meeting customers’ needs. But convenience is now being redefined. We’re integrating more than 66,000 stores worldwide with a strong digital and e-commerce presence. Through machine learning, artificial intelligence and next-level mobile technologies, we’ll meet—and exceed—our customers’ ever-changing needs. Sound like your kind of environment? Read on.

Our Culture

To lead, we serve

7‑Eleven has always been about serving the needs of our customers. This philosophy has also extended to our 7‑Eleven team, which is why Servant Leadership and its core values play such a big part in our organization.

 

All kinds of people with one focus: making life easier

We’re the convenience leader for a reason – and it has everything to do with our diverse and multi-talented team of men and women who are passionate about making life convenient.

 

Room to move around and grow

Cross-functional learning is not just allowed at 7‑Eleven. It’s applauded. We’ve got the size, stability and resources that make it possible for employees to find rewarding careers.

 

A top-five franchisor

7‑Eleven is a brand that’s recognized worldwide. We’ve also made a reputable name for ourselves in the franchise business, and are consistently ranked as a top-five franchisor.

 

The Store Support Center: the engine behind our stores

If our stores are the fuel for busy communities, then our Store Support Center is the fuel for our stores. This is where the innovating, strategizing, forecasting, training and troubleshooting take place.

Convenient Facts

Career Opportunities

Digital Product Manager
Overview Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an “It Can Be Done” AttitudeDo the Right Thing Be AccountableEach principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.About This Opportunity Responsibilities The Digital team at 7-Eleven is reimagining how consumers view convenience. As a Product Manager, you'll lead development of new experiences that will not only transform the business, but will shape our digital future. Product managers will define product strategy, develop, launch, and enhance products and services that drive our business forward. You'll work closely with our software teams to define product requirements and coordinate resources from key stakeholders. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual with a passion for user experience and professional experience building impactful and meaningful customer experiences.Why choose 7-Eleven? Because we are disruptors. We are makers. We are innovators. We are here to make a lasting change, and that change starts with you.Design, manage, and execute on the vision for 7-Eleven's Digital Products.Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps.Lead & facilitate in-person research to gain deep customer understanding and empathy.Turn customer insights into actionable strategies and priorities.Identify immediate and/or upcoming user needs, then work with the team to develop a product plan that addresses them.Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy.You don't believe in MVP, but MDP, Minimally Delightful Product.Define learning agenda and key performance indicators (KPIs) to measure success/failure.Prioritize features and tasks for the product using internal tools, tracking and reviewing the product direction and current work frequently.Strategically evolve and grow existing products and services to constantly deliver a better CX.Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics.Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making. Qualifications Bachelors Degree in Computer Science or Engineering.Minimum 1 year of experience in digital product management.MBA or Masters degree.2-3 years of experience translating business strategy and analysis into consumer facing digital products.1-2 years of experience in Agile product management.Product Management frameworks, human centered design, design thinking, empathy research.#LI-FS1
Digital Product Manager
Overview Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an “It Can Be Done” AttitudeDo the Right Thing Be AccountableEach principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.About This Opportunity Responsibilities The Digital team at 7-Eleven is reimagining how consumers view convenience. As a Product Manager, you'll lead development of new experiences that will not only transform the business, but will shape our digital future. Product managers will define product strategy, develop, launch, and enhance products and services that drive our business forward. You'll work closely with our software teams to define product requirements and coordinate resources from key stakeholders. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual with a passion for user experience and professional experience building impactful and meaningful customer experiences.Why choose 7-Eleven? Because we are disruptors. We are makers. We are innovators. We are here to make a lasting change, and that change starts with you.Design, manage, and execute on the vision for 7-Eleven's Digital Products.Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps.Lead & facilitate in-person research to gain deep customer understanding and empathy.Turn customer insights into actionable strategies and priorities.Identify immediate and/or upcoming user needs, then work with the team to develop a product plan that addresses them.Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy.You don't believe in MVP, but MDP, Minimally Delightful Product.Define learning agenda and key performance indicators (KPIs) to measure success/failure.Prioritize features and tasks for the product using internal tools, tracking and reviewing the product direction and current work frequently.Strategically evolve and grow existing products and services to constantly deliver a better CX.Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics.Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making. Qualifications Bachelors Degree in Computer Science or Engineering.Minimum 1 year of experience in digital product management.MBA or Masters degree.2-3 years of experience translating business strategy and analysis into consumer facing digital products.1-2 years of experience in Agile product management.Product Management frameworks, human centered design, design thinking, empathy research.#LI-FS1
Sr Manager Business Strategy Analytics
Overview Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an “It Can Be Done” AttitudeDo the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This OpportunityThe Sr Manager, Business Strategy Analytics role will be responsible for establishing and driving processes through a direct report and key partners that drive the financial outcome of the business unit, highlight actionable opportunities via analytics and ensure consistent in-stock reliability while minimizing write-off risk. Responsibilities Responsible for leading and working with support partners to drive in-stocks of Private Brand items during product introductions, promotions and everyday turn business. Additionally, creates a framework to manage out-strategies to minimize write-off risk. Partners with category managers, distribution partners, consolidators and 7-Eleven logistics to identify opportunities to reduce supply chain cost, lead times and drive efficiency. Identifies and leads initiatives that improve fill-rates and item turnover in the Private Brands BU. Leads business unit forecasting and planning process. Works closely with with PDs, CMs and Private Brand team to establish overall sales and profit goals of the business unit. Reviews and communicates updates to key executives and partners. Develops consistent and actionable tools around verification (new item launches, promotional results, base-business, etc.) to identify opportunities and influence strategic direction of the category teams, rally operations and help franchisees understand opportunities to improve net income with Private Brands. Drives awareness of the value of private brands through analysis and presentations that will be presented to executives, franchisees, franchisee leadership councils, operations and other key constituents. Partners with Product Development Managers to assess the financial opportunity of new product initiatives, influencing prioritization of initiatives based on overall impact and effort. Works with Product Development Managers on strategic vendor negotiations to ensure 7-Eleven is receiving the best possible cost for its products. Establishes a process to hold top-tier vendors accountable to performance metrics. Establishes KPIs for key constituencies (Business Units, Zones, Markets, Product Directors, Category Managers). Strategically influences product life-cycle decisions, new product development opportunities, promotional opportunities and other elements with key groups. Qualifications Education: Bachelors/4 Yr Degree Experience: 7+ years, Consulting, retail and/or product development.. Strong analytic, modelling, and Excel skills required; other data analysis tools (SQL) preferred.. Experience using marketing metrics, consumer insights and data to drive business decisions. Excellent written and verbal communication with attention to detail. Time-management skills; the ability to thrive in a fast-paced environment and to manage multiple, competing priorities. Comfortable rolling up sleeves to execute product development initiatives, perform quantitative analysis and reach sound conclusions.Physical Requirements:Kneeling not required, Stooping not required, Walking not required, Standing not required, Bending not required, Repetitive Motion notrequired, Floor To Waist Requirements: , Waist To Shoulder Requirements: , Overhead Lifting not required, Carrying items 20 feet notrequired
Sr Manager Business Strategy Analytics
Overview Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an “It Can Be Done” AttitudeDo the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This OpportunityThe Sr Manager, Business Strategy Analytics role will be responsible for establishing and driving processes through a direct report and key partners that drive the financial outcome of the business unit, highlight actionable opportunities via analytics and ensure consistent in-stock reliability while minimizing write-off risk. Responsibilities Responsible for leading and working with support partners to drive in-stocks of Private Brand items during product introductions, promotions and everyday turn business. Additionally, creates a framework to manage out-strategies to minimize write-off risk. Partners with category managers, distribution partners, consolidators and 7-Eleven logistics to identify opportunities to reduce supply chain cost, lead times and drive efficiency. Identifies and leads initiatives that improve fill-rates and item turnover in the Private Brands BU. Leads business unit forecasting and planning process. Works closely with with PDs, CMs and Private Brand team to establish overall sales and profit goals of the business unit. Reviews and communicates updates to key executives and partners. Develops consistent and actionable tools around verification (new item launches, promotional results, base-business, etc.) to identify opportunities and influence strategic direction of the category teams, rally operations and help franchisees understand opportunities to improve net income with Private Brands. Drives awareness of the value of private brands through analysis and presentations that will be presented to executives, franchisees, franchisee leadership councils, operations and other key constituents. Partners with Product Development Managers to assess the financial opportunity of new product initiatives, influencing prioritization of initiatives based on overall impact and effort. Works with Product Development Managers on strategic vendor negotiations to ensure 7-Eleven is receiving the best possible cost for its products. Establishes a process to hold top-tier vendors accountable to performance metrics. Establishes KPIs for key constituencies (Business Units, Zones, Markets, Product Directors, Category Managers). Strategically influences product life-cycle decisions, new product development opportunities, promotional opportunities and other elements with key groups. Qualifications Education: Bachelors/4 Yr Degree Experience: 7+ years, Consulting, retail and/or product development.. Strong analytic, modelling, and Excel skills required; other data analysis tools (SQL) preferred.. Experience using marketing metrics, consumer insights and data to drive business decisions. Excellent written and verbal communication with attention to detail. Time-management skills; the ability to thrive in a fast-paced environment and to manage multiple, competing priorities. Comfortable rolling up sleeves to execute product development initiatives, perform quantitative analysis and reach sound conclusions.Physical Requirements:Kneeling not required, Stooping not required, Walking not required, Standing not required, Bending not required, Repetitive Motion notrequired, Floor To Waist Requirements: , Waist To Shoulder Requirements: , Overhead Lifting not required, Carrying items 20 feet notrequired
Analyst Product Development
Overview Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an “It Can Be Done” AttitudeDo the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This OpportunityThe 7-Eleven Private Brands team is looking for a Analyst, Product Development to help support the development of new products, platforms and packaging for their business unit. This individual will help cultivate consumer insights, market data and trends that help the Product Development Team identify opportunities to grow the 7-Eleven Private Brands business. Responsibilities Help translate the Private Brand TeamÆs vision and strategy into a pipeline of innovation and continuous improvement initiatives. Leverage market data, consumer insights and trends that identified ideas and platforms that resonate with 7-ElevenÆs consumer base. Work collaboratively with internal and external partners to collect, generate and proof documents required for the successful launch of a new item. Lead the coordination, with our supplier partners, to provide product samples and item sales sheet informaton to our regional Operational meetings. Generate post launch item recaps on inventory levels, sales performance and take rate opportunities. Help organize and execute product sampling / tasting panels with potential consumers as well as in-house product reviews. Assist supplier with New Item Form submission process and validate New Item forecast with wholesale partner Lead the process of collecting and archiving all critical documentation including product opportunity plans, item specifications, financials, and supporting supplier information. Assist in the analysis and presentation of existing and new item verification. Qualifications Education: Bachelors/4 Yr Degree Experience: 2 years, New product development or related experience is strongly preferred. Strong knowledge of Microsoft Office - Word, Excel and PowerPoint. Experience using marketing metrics, consumer insights and data to drive business decisions. Excellent written and verbal communication with attention to detail. Time-management skills; the ability to thrive in a fast-paced environment and to manage multiple, competing priorities.
Analyst Product Development
Overview Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an “It Can Be Done” AttitudeDo the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This OpportunityThe 7-Eleven Private Brands team is looking for a Analyst, Product Development to help support the development of new products, platforms and packaging for their business unit. This individual will help cultivate consumer insights, market data and trends that help the Product Development Team identify opportunities to grow the 7-Eleven Private Brands business. Responsibilities Help translate the Private Brand TeamÆs vision and strategy into a pipeline of innovation and continuous improvement initiatives. Leverage market data, consumer insights and trends that identified ideas and platforms that resonate with 7-ElevenÆs consumer base. Work collaboratively with internal and external partners to collect, generate and proof documents required for the successful launch of a new item. Lead the coordination, with our supplier partners, to provide product samples and item sales sheet informaton to our regional Operational meetings. Generate post launch item recaps on inventory levels, sales performance and take rate opportunities. Help organize and execute product sampling / tasting panels with potential consumers as well as in-house product reviews. Assist supplier with New Item Form submission process and validate New Item forecast with wholesale partner Lead the process of collecting and archiving all critical documentation including product opportunity plans, item specifications, financials, and supporting supplier information. Assist in the analysis and presentation of existing and new item verification. Qualifications Education: Bachelors/4 Yr Degree Experience: 2 years, New product development or related experience is strongly preferred. Strong knowledge of Microsoft Office - Word, Excel and PowerPoint. Experience using marketing metrics, consumer insights and data to drive business decisions. Excellent written and verbal communication with attention to detail. Time-management skills; the ability to thrive in a fast-paced environment and to manage multiple, competing priorities.
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