Our Organization: Atrius Health is the Northeast's largest nonprofit independent multi-specialty medical group. Our medical practices (Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates, PMG Physician Associates), have more than 35 specialties and 750 physicians, who work together to deliver an effective system of connected care for more than 675,000 adult and pediatric patients in Eastern and Central Massachusetts. We hold every member of our team to a high standard of excellence. Each one of us makes a difference in the lives of our patients and also contributes to our ability to thrive in the rapidly changing healthcare environment. If you are looking for a growth or stretch opportunity, consider this position. Summary of Position: Under general supervision in the Department of Internal Medicine, the Medical Assistant II performs expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians. Demonstrating a high level of competence provides back-up coverage for support staff; answering phones, scheduling appointments including appropriate follow-up appointments, placing lab orders, and conducting outreach calls and sending letters on behalf of the clinician, as well as processing prescription refill requests. Works to improve clinical efficiencies of the operation by determining urgency and priority of walk-ins, add-on patients and patient consults. Provides direct clinical and clerical support to clinicians. In some cases may support more than one department. Reports to the Supervisor, Operational Services.Minimum Requirements:Education: High School graduate (or equivalent education, training or experience) required. Associate's degree in medical assisting or graduate of medical assistant certification program preferred. Skills and Experience: Skills and experience acquired through at least three years in a clinical setting as a Medical Assistant. Able to communicate in a professional and appropriate manner, both verbally and in writing. Strong interpersonal, customer service, time management, and organizational skills required. Ability to work independently and at times requires to make sound decisions without direct supervision. Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. Must have up to date certification to give vaccines. Working Conditions: Busy office environment. Frequently moves among the exam rooms. Moves and transports supplies and equipment and escorts patients. Must be able to lift 30 pounds and possess physical stamina to assist patients.Benefits Include:* Employer contribution Retirement Plan,* Generous Paid Time Off, * 10 paid holidays,* Paid professional development,* Generous health and welfare benefit package.Our Commitment:Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the state

Atrius Health is the Northeast's largest nonprofit independent multi-specialty medical group. Our medical practices (Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates), have more than 35 specialties and 750 physicians, who work together to deliver an effective system of connected care for more than 675,000 adult and pediatric patients in Eastern and Central Massachusetts. We hold every member of our team to a high standard of excellence. Each one of us makes a difference in the lives of our patients and also contributes to our ability to thrive in the rapidly changing healthcare environment. If you are looking for a growth or stretch opportunity, consider this position. The experienced Medical Assistant delivers excellent customer service and strengthens the patient/clinician relationship through timely and informative interactions with the patients. Improves clinical operations and efficiencies by providing efficient flow of patients. Provides clinical and clerical support to the practice and clinicians related to patient care. Coordinates and schedules patients for tests, consultations, initial evaluations or other procedures. Obtains necessary authorizations. Ensures that all necessary documentation and preparatory activities have been completed and, if applicable, forwards necessary information to the provider prior to the patient's appointment as well as ensures that proper authorizations are in the record after visits have occurred. Utilizes a thorough knowledge base on a range of referral-related issues, keeping current on the policies and procedures of a multitude of current insurance payors. Researches referral and provider information as needed. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). May provide direct clinical support to one or more assigned clinicians. Education: High School graduate (or equivalent education, training or experience) required. Associate's degree in medical assisting or graduate of medical assistant certification program preferred. A Bachelor's or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical assistant certification or work experience.Skills and Experience: Skills and experience typically acquired through three years in a clinical setting at least one as a Medical Assistant. Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Ability to be a quick thinker and relate to all levels of staff and patients highly important. Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. Ability to prioritize work throughout the day in a busy environment.Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.Benefits Include:* Up to 8% company retirement contribution,* Generous Paid Time Off * 10 paid holidays,* Paid professional development,* Generous health and welfare benefit package.Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the state

Atrius Health is the Northeast's largest nonprofit independent multi-specialty medical group. Our medical practices (Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates), have more than 35 specialties and 750 physicians, who work together to deliver an effective system of connected care for more than 675,000 adult and pediatric patients in Eastern and Central Massachusetts. We hold every member of our team to a high standard of excellence. Each one of us makes a difference in the lives of our patients and also contributes to our ability to thrive in the rapidly changing healthcare environment. If you are looking for a growth or stretch opportunity, consider this position. Under direct supervision, provides support within a clinical department with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, placing lab orders, and conducting outreach calls and sending letters on behalf of the clinician, as well as processing prescription refill requests. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and referrals outside the unit. Reports to the Associate Supervisor of Operations.Education: High School graduate (or equivalent education, training or experience) required. Associate's degree in medical assisting or graduate of certification in medical office administration program preferred. A bachelor's or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical office administration program certification or work experience.Skills and Experience: Skills and experience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (bachelor's degree may be substituted for experience). Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Computer experience required with the ability to use word processing. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. EPIC experience preferred and Visual experience a plus.Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.Benefits Include:* Up to 8% company retirement contribution,* Generous Paid Time Off * 10 paid holidays,* Paid professional development,* Generous health and welfare benefit package.Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the state