Atrius Health is the Northeast's largest nonprofit independent multi-specialty medical group. Our medical practices (Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates), have more than 35 specialties and 750 physicians, who work together to deliver an effective system of connected care for more than 675,000 adult and pediatric patients in Eastern and Central Massachusetts. We hold every member of our team to a high standard of excellence. Each one of us makes a difference in the lives of our patients and also contributes to our ability to thrive in the rapidly changing healthcare environment. If you are looking for a growth or stretch opportunity, consider this position.Under general supervision, professionally greets all patients entering the practice for medical appointments. For established patients, verifies demographics and insurance information, making any necessary changes in the Practice Management System. For new patients who have not entered through Central Registration, enters demographic information into Practice Management System. May obtain and enter appropriate referral information into the computer. Ensures all patients have completed and signed a registration form. Check patients in, in order to inform clinical unit of patient's arrival. Collects payments for visit and outstanding balance, as necessary. Education: Minimum High School graduate or equivalent. Related Associate's degree in Business or related field preferred.Skills and Experience: One to three years related experience. Excellent customer service, communication and telephone skills typically acquired through at least one year of customer service-related experience. Business experience including, cash collection and handling and computer skills required. Knowledge and understanding of coverage provided and policies of various health insurance plans required. Previous health care business office experience with CPT and ICD coding preferred.Our Commitment:Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.Benefits Include:* Up to 8% company retirement contribution,* Generous Paid Time Off * 10 paid holidays,* Paid professional development,* Generous health and welfare benefit package.Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the state

Our Organization:As you may know that Atrius Health is the Northeast's largest nonprofit independent multi-specialty medical group. Our medical practices (Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates & PMG), have more than 35 specialties and 750 physicians, who work together to deliver an effective system of connected care for more than 675,000 adult and pediatric patients in Eastern and Central Massachusetts. We hold every member of our team to a high standard of excellence. Each one of us makes a difference in the lives of our patients and also contributes to our ability to thrive in the rapidly changing healthcare environment. If you are looking for a growth or stretch opportunity, consider this position. Position Summary:Under direct supervision in the Department of Internal Medicine, provides support within a clinical department with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, placing lab orders, and conducting outreach calls and sending letters on behalf of the clinician, as well as processing prescription refill requests. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and referrals outside the unit. Reports to the Supervisor, Operational Services.Minimum Requirements:Education: High School graduate (or equivalent education, training or experience) required. Associate's degree in medical assisting or graduate of certification in medical office administration program preferred. A bachelor's or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical office administration program certification or work experience.Skills and Experience: Skills and experience typically acquired through one year of experience in a clinical or customer service setting as determined by the department (bachelor's degree may be substituted for experience). Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Computer experience required with the ability to use word processing. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. Working Conditions: Busy office environment with extended periods of time sitting and answering phones. Should also be comfortable working at the reception desk and managing face to face interactions with patients as well. Benefits Include:* Up to 8% company retirement contribution,* Generous Paid Time Off * 10 paid holidays,* Paid professional development,* Generous health and welfare benefit package.Our Commitment:Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the state

Under general supervision, professionally greets all patients entering the practice for medical appointments. For established patients, verifies demographics and insurance information, making any necessary changes in the Practice Management System. May obtain and enter appropriate referral information into the computer. Ensures all patients have completed and signed a registration form. Check patients in, in order to inform clinical unit of patient's arrival. Collects payments for visit and outstanding balance, as necessary. Education: Minimum High School graduate or equivalent. Related Associate's degree in Business or related field preferred.Skills and Experience: One to three years related experience. Excellent customer service, communication and telephone skills typically acquired through at least one year of customer service-related experience. Business experience including, cash collection and handling and computer skills required. Knowledge and understanding of coverage provided and policies of various health insurance plans required. Previous health care business office experience. Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the state