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Tennille H., Patient Services in RTP, North Carolina, on her role in supporting patients at Biogen

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We work toward one goal: to improve the lives of people coping with serious disease. Getting there requires the coordinated efforts of many business areas, each with its own focus.

 

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At Biogen, we believe diversity fuels excellence. Our organization has nearly 7,000 employees in over 30 countries, so we rely on these different perspectives to achieve business success, contribute to a healthier society, and bring unprecedented, innovative solutions to the patients and communities we serve.

Biogen Jobs

Sr. Manager, US Forecasting, Alzheimer's
Job Description The Sr. Manager, US Forecasting will be an integral part of the forecasting and business planning process and will assist in developing and maintaining the forecast models for the US business, leveraging both primary and secondary data assets. The individual will work cross-functionally to gather inputs for the forecast, socialize outputs, and run sensitivities and ad hoc analyses. The individual will help the business build objective and fact-based forecasts and scenarios that enable the business to make data-driven decisions that maximize shareholder value.* The role offers a mix of analytical, strategic, and operational work and the opportunity to collaborate with a wide array of stakeholders at various levels to help drive business success. The individual will report to the Associate Director, US Forecasting.Key responsibilities will include:* Partner closely with the US business planning team to understand and model forecast dynamics on US product revenues* Partner with the US brand team and help ensure brand input into and alignment with the forecast* Partner with the Customer and Market Insights team to understand business performance and market and competitive events, and help contextualize performance within the forecast framework* Collaborate with Brand, Customer and Market Insights, Finance, and Global Strategic Forecasting on long range planning exercises for the US* Work with stakeholders on ad hoc analyses to model impact of market events, business decisions, and other factors on the forecast* In partnership with the investor relations team, reconcile external (e.g. Wall Street) forecast models and assumptions with internal views* Partner with the Field Operations team to translate forecast into subnational targets for incentive compensation* Communicate forecasts and scenarios and risks to the Supply and Operations Planning team*LI-SRC6QualificationsThe ideal candidate will possess the following key skills and competencies:* High Analytical Horsepower / Skillset - Very strong analytical and quantitative skill set, including Excel modeling skills ; high comfort sourcing, manipulating, analyzing using Excel and other modeling tools, and visualizing data via standard tools/charting methods; ability to effectively present and defend analyses;* Strong Project / Deliverable Management - ability to deliver complex analytical investigations and cross-functional projects with limited guidance; ability to scope, enhance the output/hypotheses and deliver analytical investigations and projects with limited oversight; seeks to understand the problem/issue, conducts cross-functional interviews and drives towards a well-structured deliverable* Basic Information Variety - familiarity with incorporating both qualitative and quantitative inputs into synthesized insights* Strategic Thinking - able to independently design/identify the ideal approach to answering complex business questions pulling from all available internal/external data sources; able to draft synthesized outputs and drive beyond the raw output of the analysis to actionable insights; anticipates the next question(s) from management* High Customer-Orientation - internal customers as a service partner to marketing + other functions* Drive: Highly self-motivated, confidence, high energy, and bright individual* Cross-Functional Collaboration and Project Management - able to collaborate effectively with various functional partners to probe/ask questions, gather required information for analysis and participate as a value-added cross-functional partner* Dealing Well with Ambiguity / Intensity - operates well in a fast-paced environment driven by senior leadership requests and evolving needs; Attention to detail, yet proven ability to maintain an "80/20" mindset* Independence - able to manage workload with limited guidance and support in prioritization; effective managing to expectations and ability to scope/prioritize work with relatively high independence* 5-7 years of relevant experience in the pharmaceutical or biotechnology industry and/or strategic consulting disciplineAdditional InformationBA/BS required* MBA preferred
Sr. Manager, US Forecasting, Alzheimer's
Job Description The Sr. Manager, US Forecasting will be an integral part of the forecasting and business planning process and will assist in developing and maintaining the forecast models for the US business, leveraging both primary and secondary data assets. The individual will work cross-functionally to gather inputs for the forecast, socialize outputs, and run sensitivities and ad hoc analyses. The individual will help the business build objective and fact-based forecasts and scenarios that enable the business to make data-driven decisions that maximize shareholder value.* The role offers a mix of analytical, strategic, and operational work and the opportunity to collaborate with a wide array of stakeholders at various levels to help drive business success. The individual will report to the Associate Director, US Forecasting.Key responsibilities will include:* Partner closely with the US business planning team to understand and model forecast dynamics on US product revenues* Partner with the US brand team and help ensure brand input into and alignment with the forecast* Partner with the Customer and Market Insights team to understand business performance and market and competitive events, and help contextualize performance within the forecast framework* Collaborate with Brand, Customer and Market Insights, Finance, and Global Strategic Forecasting on long range planning exercises for the US* Work with stakeholders on ad hoc analyses to model impact of market events, business decisions, and other factors on the forecast* In partnership with the investor relations team, reconcile external (e.g. Wall Street) forecast models and assumptions with internal views* Partner with the Field Operations team to translate forecast into subnational targets for incentive compensation* Communicate forecasts and scenarios and risks to the Supply and Operations Planning team*LI-SRC6QualificationsThe ideal candidate will possess the following key skills and competencies:* High Analytical Horsepower / Skillset - Very strong analytical and quantitative skill set, including Excel modeling skills ; high comfort sourcing, manipulating, analyzing using Excel and other modeling tools, and visualizing data via standard tools/charting methods; ability to effectively present and defend analyses;* Strong Project / Deliverable Management - ability to deliver complex analytical investigations and cross-functional projects with limited guidance; ability to scope, enhance the output/hypotheses and deliver analytical investigations and projects with limited oversight; seeks to understand the problem/issue, conducts cross-functional interviews and drives towards a well-structured deliverable* Basic Information Variety - familiarity with incorporating both qualitative and quantitative inputs into synthesized insights* Strategic Thinking - able to independently design/identify the ideal approach to answering complex business questions pulling from all available internal/external data sources; able to draft synthesized outputs and drive beyond the raw output of the analysis to actionable insights; anticipates the next question(s) from management* High Customer-Orientation - internal customers as a service partner to marketing + other functions* Drive: Highly self-motivated, confidence, high energy, and bright individual* Cross-Functional Collaboration and Project Management - able to collaborate effectively with various functional partners to probe/ask questions, gather required information for analysis and participate as a value-added cross-functional partner* Dealing Well with Ambiguity / Intensity - operates well in a fast-paced environment driven by senior leadership requests and evolving needs; Attention to detail, yet proven ability to maintain an "80/20" mindset* Independence - able to manage workload with limited guidance and support in prioritization; effective managing to expectations and ability to scope/prioritize work with relatively high independence* 5-7 years of relevant experience in the pharmaceutical or biotechnology industry and/or strategic consulting disciplineAdditional InformationBA/BS required* MBA preferred
Associate Director, Clinical Financial Operations
Company DescriptionThis is a critical role on the Site Contracts management team within the larger Performance Operational Capabilities (POC) departmentthat is accountable for the execution of clinical trial agreements between Biogen and study sites. Included in the remit of the group are activities to support GCO's compliance with Biogen financial policies, investigator fee budget creation and review, oversight of the site budget negotiation process, financial transparency (FT) reporting (Sunshine and EFPIA) and timely payments to clinical sites.Job DescriptionThe Associate Director, Clinical Financial Operations, SCM coordinates in-house financial operations and provides support at the study planning stage, as well as throughout the lifecycle of a clinical trial through oversight and development of improved processes, guidelines and strategy related to the site budget creation, adherence to Fair Market Value principles (FMV), administration of site payments and compliance with financial transparency reporting requirements.It will have relationship management and performance oversight responsibilities for Biogen's Strategic Partner & Legacy CROs with a specific focus on site budgets, payments and financial transparency reporting. Responsibilities may include the functional management of third-party site payment vendors. Management of employee direct reports and the functional management of FSP analysts is a main responsibility.Other responsibilities include:Providingconsistent financial strategy, oversight, and support at both the study and program level for all operating models (Strategic CRO Partner(s), Legacy CROs and/or in-house operating model) by:Offering up-front and ongoing financial strategic planning specific to the program and needs of individual studiesOverseeing the development and approval of global investigator site budgetsMonitoring controlled process documents for compliance with Biogen policies and changes in laws and regulationsDevising, developing, and continually enhancing a robust budget development strategy, ensuring consistency across the portfolioOverseeing the global site payment processServing as a point of contact to address site contract tax-related matters in collaboration with corporate tax teamThe Associate Director, Clinical Financial Operations serves as the subject matter expert for budget operations by:Managing issues, risks, challenges and evaluation of investigator site budget escalationsOverseeing responses to budget escalations, analyzing trends and formulating innovative solutionsProviding site budget negotiation support and consultationOverseeing development and reporting of Budget Hub metricsCollaborating with external stakeholders to ensure sound process and policy in investigator budget developmentDeveloping process and resourcing plans for internal budget activitiesReviewing and approving budget guidance documentsDeveloping and overseeing processes to ensure adherence to fair market value principles.Maintainsoversight of Strategic Partner & Legacy CROs and third party site payment vendors' site payment processes by:Managing and overseeing third party site payment vendors, if applicableAuditing Investigator payments made by Strategic Partner and Legacy CROs to ensure timeliness, accuracy, and compliance with terms of CTA and applicable laws and regulationsMonitoring site payment processes for effectiveness and compliance with contractual commitmentsUtilizing site payment metrics for analysis, reporting, compliance and process improvementParticipation in monthly governance meetings with CROs and/or third party vendors, as applicable.Developing metrics reporting and review to support process improvement effortsSupportsFT reporting for GCO by:Accountability for the coordination of process with external GCO FT vendorsOverseeing the GCO FT team's review and reporting responsibilitiesCoordinating process improvements to improve data collection and analysisCollaborating with external stakeholders to ensure sound process and policy in FT reportingResponding to internal questions regarding GCO FT complianceSupport annual GCO FT reportingQualificationsA minimum of 10 years' experience in the biotechnology/pharmaceutical industry within the site contracting space and fully proficient in project management, CRO oversight and budget negotiation and execution across Phase I-IV clinical trials.Experience in Clinical Operations and have a thorough understanding of GCP, relevant ICH standards, and FDA/EMA guidelines.Demonstrated leadership and project management skills.Excellent negotiation skills, conflict resolution, decision making skills, communication (oral and written) and presentation skills.Strong organizational skills, including the ability to prioritize needs and handle a high volume of tasks within a given timeframe.EducationBachelor's degree required, MBA/MPA/MPH/JD (or equivalent) preferred but not required.Additional InformationBusiness needs within the SCM group may require the Associate Director, Financial Operations, SCM to take on other financial/budget related supporting activities to ensure smooth and efficient functioning of the SCM group.All your information will be kept confidential according to EEO guidelines.
Associate Director, Clinical Financial Operations
Company DescriptionThis is a critical role on the Site Contracts management team within the larger Performance Operational Capabilities (POC) departmentthat is accountable for the execution of clinical trial agreements between Biogen and study sites. Included in the remit of the group are activities to support GCO's compliance with Biogen financial policies, investigator fee budget creation and review, oversight of the site budget negotiation process, financial transparency (FT) reporting (Sunshine and EFPIA) and timely payments to clinical sites.Job DescriptionThe Associate Director, Clinical Financial Operations, SCM coordinates in-house financial operations and provides support at the study planning stage, as well as throughout the lifecycle of a clinical trial through oversight and development of improved processes, guidelines and strategy related to the site budget creation, adherence to Fair Market Value principles (FMV), administration of site payments and compliance with financial transparency reporting requirements.It will have relationship management and performance oversight responsibilities for Biogen's Strategic Partner & Legacy CROs with a specific focus on site budgets, payments and financial transparency reporting. Responsibilities may include the functional management of third-party site payment vendors. Management of employee direct reports and the functional management of FSP analysts is a main responsibility.Other responsibilities include:Providingconsistent financial strategy, oversight, and support at both the study and program level for all operating models (Strategic CRO Partner(s), Legacy CROs and/or in-house operating model) by:Offering up-front and ongoing financial strategic planning specific to the program and needs of individual studiesOverseeing the development and approval of global investigator site budgetsMonitoring controlled process documents for compliance with Biogen policies and changes in laws and regulationsDevising, developing, and continually enhancing a robust budget development strategy, ensuring consistency across the portfolioOverseeing the global site payment processServing as a point of contact to address site contract tax-related matters in collaboration with corporate tax teamThe Associate Director, Clinical Financial Operations serves as the subject matter expert for budget operations by:Managing issues, risks, challenges and evaluation of investigator site budget escalationsOverseeing responses to budget escalations, analyzing trends and formulating innovative solutionsProviding site budget negotiation support and consultationOverseeing development and reporting of Budget Hub metricsCollaborating with external stakeholders to ensure sound process and policy in investigator budget developmentDeveloping process and resourcing plans for internal budget activitiesReviewing and approving budget guidance documentsDeveloping and overseeing processes to ensure adherence to fair market value principles.Maintainsoversight of Strategic Partner & Legacy CROs and third party site payment vendors' site payment processes by:Managing and overseeing third party site payment vendors, if applicableAuditing Investigator payments made by Strategic Partner and Legacy CROs to ensure timeliness, accuracy, and compliance with terms of CTA and applicable laws and regulationsMonitoring site payment processes for effectiveness and compliance with contractual commitmentsUtilizing site payment metrics for analysis, reporting, compliance and process improvementParticipation in monthly governance meetings with CROs and/or third party vendors, as applicable.Developing metrics reporting and review to support process improvement effortsSupportsFT reporting for GCO by:Accountability for the coordination of process with external GCO FT vendorsOverseeing the GCO FT team's review and reporting responsibilitiesCoordinating process improvements to improve data collection and analysisCollaborating with external stakeholders to ensure sound process and policy in FT reportingResponding to internal questions regarding GCO FT complianceSupport annual GCO FT reportingQualificationsA minimum of 10 years' experience in the biotechnology/pharmaceutical industry within the site contracting space and fully proficient in project management, CRO oversight and budget negotiation and execution across Phase I-IV clinical trials.Experience in Clinical Operations and have a thorough understanding of GCP, relevant ICH standards, and FDA/EMA guidelines.Demonstrated leadership and project management skills.Excellent negotiation skills, conflict resolution, decision making skills, communication (oral and written) and presentation skills.Strong organizational skills, including the ability to prioritize needs and handle a high volume of tasks within a given timeframe.EducationBachelor's degree required, MBA/MPA/MPH/JD (or equivalent) preferred but not required.Additional InformationBusiness needs within the SCM group may require the Associate Director, Financial Operations, SCM to take on other financial/budget related supporting activities to ensure smooth and efficient functioning of the SCM group.All your information will be kept confidential according to EEO guidelines.
Manufacturing Associate - Cell Culture
Job DescriptionPerforms and documents daily manufacturing operations in a cGMP environment that involves operation of process equipment, execution of validation protocols, creating/ revising cGMP documents and other assignments. The incumbent is highly detailed oriented with excellent documentation skills. The incumbent will become trained and skilled at most or all unit operations in their area, often leading the execution of procedures, and performs most functions with minimal supervision.Executes manufacturing processing steps and/or manufacturing support activities, monitoring the process against the batch record and control system. May coordinate or lead process steps as requestedDocuments/Records and Reviews cGMP data and information (including documentation of deviations) for processing steps and/or equipment activities, following standard operating procedures. Revises or creates documents as instructed. Key documentation includes batch records, SLRs, and equipment logbooks.Actively participates in training activities, managing their individual training plan. Trains other associates as required.Executes validation protocols with minimal supervision/direction of others.QualificationsHigh school diploma (or equivalent) - Associate's or Bachelor's Degree preferredTargeted biopharmaceutical training (Bioworks or equivalent) and/or related military training also preferredDetailed oriented with excellent documentation skillsOperates in a safe manner in order to avoid injury to self and othersStrong peer and team leadership skills.Adaptable to changing needs and demands, comfortable navigating in a changing environmentComfortable with ambiguity; quickly understands the needs based on the situation at handInfluencing and leading a positive attitude throughout teamAbility to communicate clearly and effectively to all levels of the organizationAbility to interact with others in a professional and courteous manner in accordance with Biogen's Core BehaviorsCapable to work a 12-hour shift, both day shift or night shiftAdditional InformationAll your information will be kept confidential according to EEO guidelines.
Manufacturing Associate - Cell Culture
Job DescriptionPerforms and documents daily manufacturing operations in a cGMP environment that involves operation of process equipment, execution of validation protocols, creating/ revising cGMP documents and other assignments. The incumbent is highly detailed oriented with excellent documentation skills. The incumbent will become trained and skilled at most or all unit operations in their area, often leading the execution of procedures, and performs most functions with minimal supervision.Executes manufacturing processing steps and/or manufacturing support activities, monitoring the process against the batch record and control system. May coordinate or lead process steps as requestedDocuments/Records and Reviews cGMP data and information (including documentation of deviations) for processing steps and/or equipment activities, following standard operating procedures. Revises or creates documents as instructed. Key documentation includes batch records, SLRs, and equipment logbooks.Actively participates in training activities, managing their individual training plan. Trains other associates as required.Executes validation protocols with minimal supervision/direction of others.QualificationsHigh school diploma (or equivalent) - Associate's or Bachelor's Degree preferredTargeted biopharmaceutical training (Bioworks or equivalent) and/or related military training also preferredDetailed oriented with excellent documentation skillsOperates in a safe manner in order to avoid injury to self and othersStrong peer and team leadership skills.Adaptable to changing needs and demands, comfortable navigating in a changing environmentComfortable with ambiguity; quickly understands the needs based on the situation at handInfluencing and leading a positive attitude throughout teamAbility to communicate clearly and effectively to all levels of the organizationAbility to interact with others in a professional and courteous manner in accordance with Biogen's Core BehaviorsCapable to work a 12-hour shift, both day shift or night shiftAdditional InformationAll your information will be kept confidential according to EEO guidelines.
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