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Benefits Verification specialist/Medical Receptionist
at A-Line Staffing Solutions
Pittsburgh, PA

Benefits Verification specialist/Medical Receptionist
at A-Line Staffing Solutions
Pittsburgh, PA

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Description

Job Description

A-Line Staffing is actively searching for Multiple Data Entry/Call Center Reps for a major healthcare company located in Pittsburgh, PA. This is an exciting opportunity with a client that is looking to move fast for the right candidate. Please contact Brad Zidek at [Click Here to Email Your Resumé] for immediate consideration! Or call at 412-823-2500.

Job Description:


Responsible for customer service and case management. Answers basic clinical and program inquiries. Coordinates access to therapies through the patients' healthcare providers. Schedules and conducts appropriate follow-up based on each patient's situation. Facilitates access to appropriate support services, including reimbursement counseling, nursing hotline, and support. Processes incoming enrollment forms for program. Follows up via phone, mail, and/or fax for missing enrollment information. Supports payer research, health care policy library, and state management. Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database. Performs related duties as assigned. Ability to communicate effectively both orally and in writing. Strong interpersonal skills. Strong organizational skills; attention to detail. Ability to proficiently use computer and standard office equipment. Working knowledge of Microsoft Office. Basic understanding of payer eligibility and benefits. Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management. Ability to resolve associate issues effectively and efficiently

Qualifications:

Taking in bound calls from patients
Listening to Patients and typing at the same time
Looking up information while speaking with Patient.
Will be using split screens,
Must have office skills (WORD, EXCEL AND OUTLOOK).
Must have good attendance.
Must have call center experience, taking inbound calls.
Must have excellent customer service skills.
Health insurance background is not required but must have the call center experiences.

Please contact Brad Zidek at [Click Here to Email Your Resumé] for immediate consideration! Or call 412-823-2500 and ask for Brad.

 

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