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Business Analysis Advisor
at CVS Health
Northbrook, IL

Business Analysis Advisor
at CVS Health
Northbrook, IL

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Description

Job Description
As an Intelligent Automation Business Analyst you will be a strategic member of a team that provides strategic solutions, evaluates processes and technologies to make business recommendations to meet CVS goals and objectives. You will be responsible for analyzing business processes for multiple projects and initiatives for areas across the organization, as well as helping to define future business automation direction. This position analyzes and defines processes, metrics and systems to improve workflow and ensure highest quality standards are being achieved. The team works closely with internal and external partners to deliver key strategic projects/POC's, manage requirements and business process analysis using process mapping and mining tools and practices. Innovative, analytical, energetic, problem solver - if this describes you, then become part of our "go-to team"!

As part of the Operational Transformation and Intelligent Automation Team, you will work with key systems across the PBM and Retail businesses, applying automation and process improvement analysis, evaluating the latest technologies to improve operations and enhance member and client satisfaction. An ideal candidate has the ability to lead and perform business analysis tasks and processes, can apply methods to gather and understand business processes based on the business users. Understand, analyze and decrypt complex processes is key to the team's ability to define and implement industry leading solutions to improve the customer experience.

Additional responsibilities of the Business Analyst include:
- Business problem identification
- Review technical and non-technical requirements to help determine the Technology/Vendor selection process
- Business presentations to key leadership and stakeholders
- Working with IT and external partners to evaluate and implement new technologies
- Review technical and non-technical requirements to help determine Vendor Management selection process
- Understanding Process Redesign
- Understanding Business Architecture and Technical Solution Architecture
- Project experience with AI (ML, NLP, DL) and RPA technologies

Required Qualifications
5+ years as a functional business analyst including the following:
-5+ years of data mining, processes analysis and documentation experience (using industry standard tools)
- 3+ years of system architecture and enterprise solution understanding

Preferred Qualifications
- Advanced knowledge and working experience of system architecture, design and development.
- Proven ability to be a contributing member on large projects
- Proficient in analyzing complex systems (applications, data structures) and their associated relationships
- Able to capture requirements and define business processes.
- Skilled in the use of Microsoft Office tools (Excel, Word, PowerPoint, etc.)


An ideal candidate would also have the following:
- Previous experience working with ERP, CRM, UI applications and AI, ML, NLP and RPA technologies
- Previous experience in understanding business processes and process analysis.
- Previous experience with process mapping/mining tools.
- Pharmacy Benefits Management (PBM), Retail Pharmacy and/or Healthcare experience

Education
Verifiable Bachelor's degree required. Degree in Computer Science or equivalent preferred.

Business Overview
It's a new day in health care.


Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.


We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.


CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.


If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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