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Business Development Appointment (BDC) Coordinator
at Atlantic Auto Group
Valley Stream, NY

Business Development Appointment (BDC) Coordinator
at Atlantic Auto Group
Valley Stream, NY

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Description

Job Description

    Advantage Toyota is looking for a BDC representative to join their team!

    The BDC Representative earns a salary PLUS commission, work a 40-hour workweek & have many opportunities for advancement!!!

    The Business Development Center (BDC) Representative is the first person our customers speak to on the Internet and phone customers. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience.

     

    BENEFITS:

    • 40 Hour work week
    • Hourly salary PLUS commission
    • Paid training
    • Medical, Dental & Vision (after 90 days of employment)
    • 401K
    • Paid vacation
    • Discounted vehicle purchases


    REQUIREMENTS:

    • Basic phone & computer skills
    • Must have a clear, articulate and pleasant speaking voice
    • Must be a genuine people person
    • Customer service and/or telephone contact experience
    • Must be dependable reporting to work every day on time.
    • Must be friendly and upbeat and like talking on the phone helping people find answers to their questions.
    • Ability to address and answer customer requests via phone and e-mail skills.
    • Strong organizational skills and the ability to effectively multi-task
    • Excellent written and oral bi-lingual communication skills a plus.
    • Excellent follow-up skills
    • Dependable and compliant in following assigned work schedule which will include evening and Saturday hours.

    RESPONSIBILITIES INCLUDE:

    • Maintains accurate sales documentation
    • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions
    • Attends all staff meetings, training, and educational classes as required
    • Helps educate/train new staff members
    • Addresses and answers customers requests via phone, text, and email
    • Performs other duties as assigned
    • Helps customers with vehicle selection and promotes model options and features, value-add products and services via phone, email, text or chat.
    • Must have excellent customer service skills

    We are committed to providing the highest levels of customer service through our unsurpassed knowledge of the vehicles that we sell and service. Our staff of automotive professionals take pride in representing our brands and are well versed in the innovative design, advanced technology, and superior performance that the brand represents.

    Company Description

    WHY WORK FOR THE ATLANTIC AUTO GROUP?

    The Atlantic Auto Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic, also known as the New York Auto Giant, has 15 stores on Long Island as far westward as Valley Stream and eastward to Bayshore. Atlantic brands include Lexus, Audi, Hyundai, Honda, Toyota, Chevrolet, Cadillac.

    The Atlantic Auto Group sold over 60,000 new cars in 2017, a huge share of the 200,000 new vehicle registrations reported by R.L. Polk for Long Island. With over 2,500 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties. As Atlantic continues to add new locations, finding new employees is a major priority.

    Over the past ten years, the Atlantic Auto Group has trained thousands of men and women in the fine art of selling cars.

    In addition to its sales training program, which is designed to bring new talent to Atlantic showrooms, the group firmly believes in cultivating talent from within. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Blue Chip" training programs seek out talented employees who can become Atlantics future managers. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.

    Atlantic is renowned for offering new opportunities to people with some automotive experience,to ambitious workers with skills from other businesses, to veterans who have served their country, to both men and women, and/or to people of all backgrounds, ages, races, and nationalities.

    WE WELCOME VETERANS

    We believe in the abilities of our military, and were actively recruiting them to the Atlantic Auto Group team. Hiring a veteran can be one of the best decisions a company can make. Military veterans are quick learners and they're team players. They are leaders with discipline, training, and a passion for service. Were actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.

    OUR BENEFITS

    We currently offer discounted vehicle purchases to all employees and medical, dental and vision 401k benefits to our full-time employees who've met their eligibility requirements. With competitive pay plans, a 401k program and Atlantics commitment to customer service, its no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.

    We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt-in) throughout the evaluation process.

    By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

    Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

    Thank You,
    The Hiring Manager

    SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.

    Our company participates in the Department of Homeland Security E-Verify Employment Eligibility Verification Program. To learn more about this program and your rights, please click one or more of the following links
    E-Verify Participation Poster in EnglishPoster en espaol sobre Participacin E-VerifyRight to Work Poster in EnglishInformacin en espaol sobre el Derecho a Trabajar

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