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Cable TV, Internet and Phone Installer Tech
at Amcomm Telecommunications Inc.
Wixom, MI

Cable TV, Internet and Phone Installer Tech
at Amcomm Telecommunications Inc.
Wixom, MI

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Description

Job Description

AMcomm Telecommunication

Responsibilities:

  • Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and alarm equipment in accordance with guidelines.
  • Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.
  • Attempts to identify and remedy sources of customer-perceived problems.
  • Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
  • Cleans maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.
  • Completes paperwork accurately, and reports and records work order status updates to your supervisor.
  • Make Sure all tests are run and all bill codes are correct to ensure you get all your money.

Customer Service Duties Include:

  • Greeting customers in the home with respect while conducting a home walk thru.
  • Reviews all requested services with the customer in order to ensure they understanding their agreement and newly added equipment.
  • Interacts with customers in a professional, courteous manner including when responding to escalations, damages, and repeated customer concerns.
  • Provide customer education regarding their newly added product and service usage.
  • Cleans work area upon completion of a job.

Benefits:

  • We offer the highest industry stander bonus program with great hourly pay
  • Home garage so you don't have to report to your office every day
  • Company Vehicle to take home
  • Fuel Paid for
  • Cell phone provided ( iPhone )
  • Paid Training
  • Paid Holiday
  • Paid Time-Off (Vacation Time)
  • 401(k) with a Company Match
  • Cable specific tools provided
  • Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability

Qualifications:

  • Must be able to pass background and drug screening
  • Valid driver's license with a good driving record
  • Ability to lift up to 100 pounds
  • Ability to carry a 28’ ladder from truck to pole
  • Ability to work in tight spaces such as a crawl space of a house or attics
  • Must be able to climb over 28 feet.

 

Company Description

AMcomm is a great place to work! If you’re looking for a company that does not treat you like a number and will treat you like family, you have found the place. This job requires a self-motivated personality with a motivation to get the job done. The owner ship is always putting back into company and are always there to talk and listen. We have employees that have been working here for well over 20 years.

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