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Customer Service Specialist Wanted - Weekly Pay
at Excalibur Enterprise
Burbank, CA

Customer Service Specialist Wanted - Weekly Pay
at Excalibur Enterprise
Burbank, CA

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Description

Job Description

Are you looking to make a long lasting impact on the business you work with? Looking for a clear path for advancement? Want to be developed along the way? Good with people?


Excalibur Enterprise Inc. is seeking Full and Part Time Customer Service Representatives for our LA County locations.

 

DESCRIPTION:

We are looking for a passionate Customer Service Representative who will partner with and ensure the long-term success of our customers.

You will be responsible for developing relationships within your assigned territory, connecting with key decision makers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

 

Position Includes:

  • Maintain Customer Service and Enhance Productivity Level.
  • Assist Customers daily with their Purchases, Sign Ups, and Billing Issues.
  • Supervise and Schedule Store Personnel.
  • Communicate daily about Sales and Customer Issues.
  • Motivate Customers to Enhance Sales and Profits by Advertising and Marketing Products
  • Excel in our management training program beginning at the Entry Level to Senior Management
  • Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying opportunity to expand
  • Own all problem solving, troubleshooting, client campaign requests
  • Build client relationships through service excellence and balance their campaign needs
  • Team building, growth, and expansion efforts

 

Job Requirements:

  • Enthusiastic and Exceptional Communication
  • Demonstrates the ability to Multi-Task
  • Prioritize organizational skills
  • Time Management
  • The desire for Growth and Advancement

 

Excalibur's Perks:

  • Flexible schedules
  • Guaranteed Hourly Base Pay
  • Travel
  • Full Paid Training
  • Growth Opportunities
  • Plethora of bonuses and incentives
  • Daily team development activities
  • Sponsored lunch parties
  • After hour work gatherings
  • One on one development from company executives
  • Annual awards and recognition
  • Investment in your growth and progression

Company Description

Our Company was created to acquire and retain customers in a personalized manner for all types of companies. Our Fortune 500 clients are constantly competing in a very competitive home entertainment industry. We strive to lead the nation in outsourced marketing and in-store marketing campaigns. Our clients have specific fields of expertise ranging from home entertainment, to the biggest names in consumer electronics and retail venues. We feel we can compliment their niche with a superior marketing and sales team to keep them busy doing what they do best. Our expanding marketing strategy and our one-on-one approach allows us to get personal with our clients’ customers.

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