1. Choose your Affinity Group

* Equal Opportunity / Affirmative Action

We serve Equal Opportunity Employers and are an Equal Opportunity Employer. The Professional Diversity Network has separate professional networking sites for different affinities, and in selecting the groups you identify with, you will be joined with those networks.

Note: Providing this information is strictly voluntary - you will not be penalized or subjected to adverse treatment. If you choose not to provide this information, simply select "Choose not to identify."

2. Choose Method
X
Sign in with LinkedIn
Sign in with Facebook
OR

Tell us about yourself

IT Tech/ Help Desk
at A-Line Staffing Solutions
Smithfield, RI

IT Tech/ Help Desk
at A-Line Staffing Solutions
Smithfield, RI

Save or bookmark jobs as you go and access them anytime later with your account.

Contacts

Description

Job Description

 

$13-$15/hr- Benefits After 90 Days

Support Technician:

This is a very good entry-level position with a company that treats their people well and is regularly rated as one of the best places to work.

If you are wanting to enter the IT field, this is a great place to start as you will touch & gain knowledge of many different hardware, software, and network systems which will provide a solid foundation for anything in your future.

Additionally, there is an excellent benefits package to go along with the position. Apply today! Feedback will be provided within 1 business day.

Position Summary
Provide call center based technical support to store locations, vendors and staff.

Duties

Serve as first level for troubleshooting of issues encountered in stores.

Assure implementation based protocols are met.

Render assistance for equipment troubleshooting and ensure deployment process adherence.

Update Database regarding resolution of issues and techs progress while completing work with in the store.

Technicians will be assigned up to 3 simultaneous projects.

Experience
A minimum of 1 year work experience needed A Minimum of a High School Diploma or GED required

Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills Supervisory skills are an asset but not a requirement

Must possess clear, accurately and tactful, communication both verbally and written

Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred

Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary

Education
Minimum High School Diploma or GED

Similar Jobs

See All »

Other Jobs at A-Line Staffing Solutions

See All »