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Manager of New Restaurant Openings
at Upward Projects
Phoenix, AZ

Manager of New Restaurant Openings
at Upward Projects
Phoenix, AZ

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Manager of New Restaurant Openings


Job ID: 2019-1548
Type: Regular Full-Time
# of Openings: 1
Category: Lab (Home Office)
Upward Projects (LAB)



The Manager of New Restaurant Openings will become a major contributor of the successful opening of new Postino WineCafes. Support hiring for all new restaurant team-members, select and lead a team of certified trainers, manage vendors, organize travel, responsibly control costs, and achieving desired results. Enjoy mentoring other team members and investing time in developing clear career pathways. Strive for intellectual humility and understand the best solutions come from collaboration and open communication from all team members.


We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we’re headed to the moon with a simple mission — to make people feel good.

Be Authentic and Humble

  • Know your strengths and weaknesses
  • Seek feedback to perform at a higher level and be coachable
  • Actively listen to understand the perceptions of others

Act with Integrity

  • Be consistent and committed
  • Be the example of the right behaviors
  • Build trust through personal accountability

Bring Good Energy

  • Have passion for what you do
  • Have a positive mindset
  • Raise the vibration in the room

Achieve as a Team

  • Be a contributor
  • Collaborate with others to achieve together
  • Be a motivator to get the right results



The Manager of New Restuarant Openings will manage and facilitate a successful training process for New Restaurant

Openings and will work closely with the Area Director and Culinary Department to ensure all new team members are receiving consistent, organized, and accurate training.


  • Ensures Opening Leadership Team have all the support needed for successful hiring/opening
  • Checks in with Opening Leaders & Area Director on hiring progress each week leading up to the New Store
  • Works with HR to ensure all new Team Members are getting onboarded appropriately
  • Ensures that hiring standards of the Company are met in the Training Process
  • Support post opening until staffing and training needs are met and fulfilled
  • Determine shift needs based on volume
  • Coordinates travel, per diems, any specific procedures for Opening Team
  • Ensures readiness for all daily training days and timelines
  • Responsible for pre-opening training related expenses
  • Provides accurate budget accruals and allocations for pre-opening expenses in a timely manner to Accounting
  • Creates alternative/contingency plans based on volume or needs of the New Restaurant Opening including additional trainers and travel
  • Keep all training content updated and relevant
  • Responsible for overseeing the training execution of Openings
  • Develops trainers to continuously improve processes and procedures for enhancement of results
  • Conduct train the trainer sessions
  • Ensures Orientation is set up for NSO
  • Manages and distributes training schedule with the Training Team in a timely manner
  • Collaborates with the Training Department to optimize new team's knowledge, ability, and skill.
  • Promotes a fun and positive work environment with a strong focus on side-by-side instruction and development
  • Acts as a brand ambassador for the organization

Here at Upward Projects, we make people feel good and with this commitment, we are proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon, race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.

Please contact People & Culture Team at hr@upwardprojects.com for any assistance or accommodation due to a disability.


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