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Manager Performance Measurement & Quality Improvement
at Beacon Health Options
Boston, MA

Manager Performance Measurement & Quality Improvement
at Beacon Health Options
Boston, MA

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Beacon Health Options

Job Category: Operations - Quality
Req #: MANAG01824
Schedule: Full Time
Location: MA - Boston

Beacon is currently seeking a Manager Performance Measurement & Quality Improvement to join our team based remotely. This position supports the Vice President of Performance Measurement and Improvement to design Beacon's Quality Improvement strategic vision. Performance measurement will guide the strategies for improving the clinical and quality of the services and experience of care members receive. The responsibilities include, but are not limited to, development and implementation of methodologies to monitor and trend performance on key clinical and quality indicators. The Manager also develops systems for monitoring and tracking change over time, benchmarking clients across the regions, and creatively using data to identify root cause analysis and opportunities for improvement.

What does a typical day look like?
  • Develop and implement methods to monitor and trend performance on key clinical and quality indicators
  • Innovate evaluation techniques and solutions through high level statistical modeling including regression analyses, hierarchical linear modeling, propensity scores
  • Innovate data visualization and data dissemination strategies for managing information to stakeholders and develop dynamic dashboards for corporate audience.
  • Develop standard reports for the regions and provide technical support to the regions for using the reports; assist regions in analysis and interpretation of the data to develop interventions that target root cause of poor performance.
  • Design and develop internal measurement specifications for quality improvement reports
  • Work with the Director of Quality Improvement Analytics and VP of Performance Measurement & Improvement to design, build, and validate composite and risk scores for health outcomes
  • Aggregates data from regions to report on the "health" of Beacon through dashboards and other communication mechanisms
  • Develops customized measures that focus on outcomes and connecting processes to outcomes; uses HEDIS to connect with data in the data warehouse to offer a more complete understanding of patient outcomes
  • Uses data and analytics for root cause analysis and identifies opportunities for improvement.
  • Strategically utilize data for evaluation of clinical improvements and partner with clinical VPs for organizational Quality Improvement
  • Approves measurement plans to evaluate work plan success
  • Uses statistical approach to evaluation, isolating variables to identify associations and developing best practice communication
  • Connect process and interventions to outcomes measures for assessment of effectiveness and recommendations for modifications or enhancements
  • Uses rolling 12-month data for real-time reporting and suggests interventions that align with the P-D-S-A model of Quality Improvement
  • Leverage internal data to innovate measures that support Beacon's strategic goals
  • Develops a report card across SUD and MH services to assess client and market performance
  • Develop stratified facility reports and collaborate with Provider Quality Managers to use reports as basis for QIAs
  • Perform other duties as directed

What you Contribute?

Education:Master's Degree required; PhD preferred

Licensure: N/A

Knowledge, Skills & Abilities:
  • At least 2 years' relevant work experience, preferably in healthcare data analytics.
  • Expertise in advanced statistical analysis and data mining techniques (GLM/regression,
  • statistical analysis, modeling, clustering, etc)
  • Knowledge of HEDIS and performance improvement metrics; building custom reports and mechanisms for evaluating program performance
  • Builds dashboards effectively and innovates communication methods for regular report updates
  • Experience managing large portfolio of measures.
  • Experience implementing large and small-scale quality improvement process
  • Innovative in project design and proven track record in project management.
  • Ability to communicate complex measurement and quality improvement design
  • Design interventions that are informed by data and statistical models
  • Demonstrates ability to interprets findings from data analytics and translate knowledge into quality improvement activities and measurement strategies
  • Statistical packages, such as SAS, STATA, SPSS, and R
  • Microsoft Office, Excel, PowerPoint, Visio
  • Data visualization and dashboard development (Power BI, Tableau)

What Makes Us Different?
  • Here, it's not just a job - it's an opportunity to change lives.
  • Our employees are learners, innovators and original
  • Our mission and values guide the way we treat our members, providers and each other.

What We Have to Offer:
  • Healthcare benefits available starting day 1!
  • Health & wellbeing incentives, such as gym membership reimbursement
  • 401K with company match to help reach your future financial goals
  • Generous PTO, because we know life happens outside of work
  • Tuition reimbursement so you can keep reaching your fullest potential

If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.





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