1. Choose your Affinity Group

* Equal Opportunity / Affirmative Action

We serve Equal Opportunity Employers and are an Equal Opportunity Employer. The Professional Diversity Network has separate professional networking sites for different affinities, and in selecting the groups you identify with, you will be joined with those networks.

Note: Providing this information is strictly voluntary - you will not be penalized or subjected to adverse treatment. If you choose not to provide this information, simply select "Choose not to identify."

2. Choose Method
X
Sign in with LinkedIn
Sign in with Facebook
OR

Tell us about yourself

Medical Secretary I - Receptionist - Wellesley IM
at Atrius Health
Wellesley, MA

Medical Secretary I - Receptionist - Wellesley IM
at Atrius Health
Wellesley, MA

Save or bookmark jobs as you go and access them anytime later with your account.

Contacts

Description

Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts.
The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives.
Summary
Under direct supervision, provides support within a clinical department with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, placing lab orders, and conducting outreach calls and sending letters on behalf of the clinician, as well as processing prescription refill requests. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and referrals outside the unit. Reports to the Sr. Team Lead, Operational Services.
EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. Associate's degree in medical assisting or graduate of certification in medical office administration program preferred.
A bachelor's or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical office administration program certification or work experience.
Skills and Experience: Skills and experience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (bachelor's degree may be substituted for experience). Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Computer experience required with the ability to use word processing. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Excellent benefits Include:
* Up to 8% company retirement contribution,
* Generous Paid Time Off
* 10 paid holidays,
* Paid professional development,
* Competitive health and welfare benefit package.

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

VEVRAA Federal Contractor

Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

Similar Jobs

See All »

Other Jobs at Atrius Health

See All »