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Order Specialist Customer Service-Hollywood, FL
at ARC Management Group
Hollywood, FL

Order Specialist Customer Service-Hollywood, FL
at ARC Management Group
Hollywood, FL

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Description

Job Description

We are seeking order specialists to join our team! Full time and part time hours are available. You will be responsible for taking orders, scheduling delivery, providing product and service information, and resolving technical issues for Medical Cannabis patients.

Responsibilities:

  • Taking orders and scheduling delivery
  • Handle customer inquiries
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Ability to build rapport with patients
  • Patience and empathy
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Hours Open:

Saturday 9:00am - 5:00pm

Sunday Noon-5:00pm

Monday-Friday 9am-7pm

Company Description

ARC Management Group, a full service collection agency, has been in business since 2005 and has grown to establish a national presence to meet the needs of its client base. Our unique combination of experience and technology allows us to provide better service by utilizing a blend of sophisticated data elements, accurate demographics, and our experienced collectors in our tiered collection philosophy that includes primary bad debt collections, pre-legal collection service, and a litigation service. With this winning combination we have achieved outstanding results for our client base. We are currently looking for an experienced collector to join our team!

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