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at NRG Energy
Houston, TX

at NRG Energy
Houston, TX

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NRG is the leading integrated power company in the U.S., built on the strength of our diverse competitive electric generation portfolio and leading retail electricity platform. A Fortune 500 company, NRG creates value through best-in-class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses. Working with electricity customers large and small, we implement sustainable solutions for producing and managing energy, developing smarter energy choices and delivering exceptional service as our retail electricity providers serve almost three million residential and commercial customers throughout the country.

More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.

Job Summary: 

At Reliant, we provide energy and other home services to retail customers, including homes, businesses, manufacturing facilities, government entities and institutions across Texas. As part of NRG Energy, we are backed by one of the nation's largest power producers.  We pride ourselves in providing innovative solutions to our customers.  As part of our innovation efforts, we are seeking a Product Manager to play a crucial role in developing new products and businesses around emerging technologies (e.g. big data, digital, renewables, Internet of Things) as well as more traditional products that support our existing commodity business.  This could also include helping to manage new ventures as they get off the ground.


The Product Manager is involved in every aspect of the product development process, from brainstorming the next product innovation to working directly with the business to launch.  The candidate will use a start-up mindset and the full range of product development skills to drive insight, action, and impact on high profile opportunities, through creative problem solving, rigorous analysis, and collaboration with a variety of stakeholders. ​ This position is for a multi-dimensional person: someone who is passionate about energy management, creativity and innovation, as well as grounded in business, strategy and project management.  This position will interface with multiple stakeholders as they develop and launch products, so strong communication and interpersonal skills are key.


Essential Duties/Responsibilities:

  • Provide thought leadership through hard-hitting, high quality data analysis and research.
  • Work closely with analytics, research and technology partner to ensure systems and programs are satisfying consumer needs and driving the business.
  • Develop compelling and creative strategy and business model recommendations around innovation opportunities.
  • Potentially helping to lead these new businesses from inception and beyond.
  • Work to identify market white space opportunities with a strong correlation to Reliant’s value proposition and core strengths.
  • Partner with existing lines of business to identify and develop new breakthrough growth platforms.
  • Drive business impact by contributing to product design, testing/piloting, and market launch efforts.
  • Pre-empt issues and head off problems by ensuring all operational implications of the products are identified and resolved prior to the successful product launch.
  • Bring clarity to ambiguous business issues using a structured, hypothesis-driven problem solving approach.
  • Custodian of the customer’s needs.  Identifies, understands and represents the customer’s needs in the development of products, channels, and new opportunities for the company.
  • Lead, administer and track projects from concept through handoff to Marketing for launch.
  • Collaborate effectively in cross-functional project teams, facilitating positive energy/engagement and helping elevate capabilities of others.
  • Be able to listen well, effectively negotiate and diplomatically manage conflicting points of view, as well as influence others in an organization to ensure alignment and progress.
  • Closely monitor testing of new concepts focusing on potential improvements.
  • Influence leadership team decisions through clear communication and a professional, collaborative engagement style.
  • Enroll successive levels of management to gain support and resources to take new products to completion.
  • Coordinate the effort to fully define vendor strategies and implementation requirements.
  • Train stakeholders on new products and interfaces, including new features and customer experience.


Minimum Requirements:

  • Bachelor’s degree in Business or Engineering. 
  • 3 years product development experience.
  • 3 years’ experience in B2C marketing or B2C product development plans.
  • Experience using Stage-Gate, Lean Startup, and Design thinking product development processes.
  • Prior experience in working with cross-functional teams.
  • Must have a passion for new technology, innovative and think “outside of the box.”


Preferred Qualifications:

  • Advanced degree.
  • Experience developing subscription-based services in the energy, telecom, or retail industries. 
  • Experience in deregulated retail electricity.


Additional Knowledge, Skills and Abilities:

  • Previous product management experience.
  • Analytics and modeling of financial structures, including business case creation.
  • Teamwork and cross-functional leadership skills.
  • Problem definition and solving skills.
  • Willingness and ability to work in an environment of uncertainty
  • Excellent communication skills; i.e. effectively communicates with internal groups on ideas and resolves issues.


Physical Requirements:

  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
  • Occasionally requires lifting as appropriate to perform duties and responsibilities.
  • Primarily an office environment.
  • Some overtime required as special projects arise.



NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Human Resources

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