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Project Manager Plumbing
at RL Plumbing Inc
San Francisco, CA

Project Manager Plumbing
at RL Plumbing Inc
San Francisco, CA

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Description

Job Description

At RL Plumbing Inc., we value our customer's loyalty and work to build relationships with our family-based values and professional and efficient work ethic. Currently, we are looking to hire a Full-time Project Manager to join our dynamic team. We are looking for a self-motivated, problem solver, multi-tasked person who provides and is committed to excellent customer service.

Essential Responsibilities:

  • Policy Development: Participates in administering company policies and developing long-range goals and objectives; Assist with developing or revising operating standards and working practices for technician’s job duties; maintains current checklist and worksheets that support these standards
  • Work Allocation: Assists in setting worksite priorities: Assists to direct work assignments based on skill level.
  • Organizational Support: Actively works to support new programs or procedures and achieve commitment for Plumber Technicians; provides feedback and solution based recommendations to the Operations Manager based on their observations.
  • Quality Control: Ensures Plumber Technicians are providing quality workmanship, exceptional levels of customer service and using proper materials to meet code, honor the work promised, and control costs.
  • Estimates: Provide estimates and close on jobs; calculating costs of material and labor and preparing competitive bids to secure jobs. Provides a description of the problem and options available to address the options. Presents multiple solutions with unbiased pros and cons for each in terms the customer can understand. Secures a signed agreement prior to the start of work; Present proposals in person at the time of first call (if possible), offer financing and warranties as well as addressing customer questions and concerns
  • Sales: Follow up on the status of pending quotes; Assist with closing jobs and approve all pricing; facilitate all aspects of the selling activity.
  • Sales Goals: Ensures that your sales activities are at or above company standards for sales, gross margin, and customer service.
  • Sales Reports: Prepares regular sales reports, lead closing reports, lead source reports, weekly flash reports, and maintenance agreement reports; submits to management on time; creates any other reports deemed necessary to track sales information.
  • Presentations: Give sales presentations, as outlined in the company’s selling process, and use company presentation software and in-home selling process.
  • Follow up: Ensure all tasks are completed during and after a job; includes making certain that job site signs are posted; follow up to solicit referral business; ensure all jobs are being visited after completion, for potential referrals
  • Cost Management: Analyzes and controls expenditures of the department, including ordering and maintaining job-related inventory to conform to budgetary requirements
  • Managing Labor Costs: Assist with managing labor hours and material to meet specifications of each job quote; consistently maintains company standards for billable hours while providing timely knowledge and solution support to service technicians.
  • Building Customer Base: Identifies customer future needs and desired plumbing work. Performs inspections to identify existing plumbing problems or potential risks. Utilizes this knowledge to provide recommendations for additional service opportunities; generate sales through referrals

Qualifications:

  • One to three years of related experience and/or training in the plumbing, construction, or property management industry; sales experience is preferred; or equivalent combination of education and experience.
  • Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

If you are interested in this exciting job opportunity, please email us your resume by responding to this ad. All resumes must be in the form of an attachment or will not be reviewed.

Our Company does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.

Job Type: Full-time

Experience:

  • Project Management: 3+ years in the plumbing, construction and/or maintenance industry(Preferred)

 

Company Description

R & L Plumbing has over 25 years of experience providing plumbing services for property managers and commercial clients. We service all of San Francisco and manage plumbing for over 2,000 buildings in the downtown area. We are a locally-owned company that takes pride in consistently delivering high-quality work.

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