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Quality Manager
Whitehouse, OH

Quality Manager
Whitehouse, OH

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Who is Ardagh Group?


We are a global leader in glass and metal packaging solutions, producing packaging for the world's leading food, beverage and consumer care brands.  Ardagh Group has a truly global presence operating more than 100 glass and metal manufacturing facilties in more than 20 countries.


We believe that the success of our business depends on the success of our people.  We strive to create working environments where our employees feel valued, can work to their full potential and where their achievements are celebrated.  We are creating an exciting future for Ardagh that is built on our core values of trust, teamwork and excellence and we have opportunities in a wide variety of disciplines across our organization.

Under the direction of the Plant Manager, the Quality Manager is accountable for overseeing and improving overall plant quality through the implementation of process quality systems, while ensuring all quality related issues are addressed to achieve maximum efficiency.  Works in collaboaration with Metal North America Quality Systems, Operating strategy and Personnel.  

Key Responsibilties:

  • Responsible for maintenance of plant quality systems including but not limited to inspection and test method, work instructions, procedures, plant specs, GMP's, Food Safety Compliance and Best Practices.
  • Develop and drive continuous improvement initiatives in plant quality.
  • Support continuous improvement initiatives in supplier quality.
  • Responsible for ensuring quality system adherence and all aspects of product integrity is maintained.
  • Responsible for appropriate disposition of finished product through data driven analysis, while assuring compliance to all specifications.
  • Maintain established and new customer contact to maintain strong relationships, resolving quality issues and ensuring technicial and quality support.
  • Responsible for leading plant root cause and corrective action investigations for customer complaints and internal quality nonconformance's.
  • Audit implementation of correction actions implementation for customer complaints and internal quality nonconformance's.
  • Coordinate with Metal North America Commercial, Product Development, Quality and Engineering regarding new business and product trials.
  • Responsible for accurate and timely resolution of all supplier deffective material claims.
  • Responsible for tracking the HFI system including balance, disposition, re-work and inventory levels.
  • Ensure that plant quality procedures are up to date, in alignment with Metal North America Quality requirements and followed.
  • Ensure quality objectives (KPI's) are communicated with floor personnel and develop processes to promote compliance.
  • Responsible for educating and instructing plant department leads and supervisors in HACCP, internal auditing and other food safety quality (BRC) programs.
  • Prepare quality reviews and submit them to management.
  • Assist in the development of special plant projects and work in conjunction with Metal North America Personnel.
  • Maintain cointinuous communication and interaction with all Ardagh Metal Packaging plants.
  • Work closely with Human Resources to address and resolve personnel issues.
  • Direct supervision of plant personnel; may vary by location.
  • Other responsibilities as assigned.


  • Must possess strong analytical, computer and communication skills
  • Ability to solve complex problems outside of normal processes
  • Driven and energetic
  • Ability to work with all levels of personnel
  • Bachelor's degree in technicial or relevant discipline
  • Minimum eight (8) years experience in manufacturing
  • Four (4) years quality experience
  • Excellent management/leadership aptitude
  • Black or Green Belt Certification (preferred)
  • Food Safety (BRC/SQF) and HACCP certification (preferred)
  • Experience with can manufacturing improvement methods implementation (preferred)

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