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Cristen Johnson

Aspiring User Experience Designer

About Me

I have a verifiable track record of organizing, correspondence, managing office supplies, coordinating corporate culture events, planning, and being the liaison between departments to ensure smooth office operations.
Proactive, reliable, effective, results-driven, confident and easily adapts to fit specific or new situations are some of my strengths. I’m looking to change careers and break into the tech industry; however, I know the obstacles ahead for me and understand that further education must be met in order to pursue an User Experience Design position.

Work Experience

Intermarine, LLC
Freight Cashier/Documentation Administrator
June, 2017 - November, 2018
  • Monitor Masters email and Documentation email. Print/distribute and account for masters w/ ITN#s including preparing packets for Documentation Specialist. Ensure general requests emails are answered in a timely manner and distribute corrections/inquires to the appropriate Documentation Specialist. Prepare 7512 list for Customs closeout and assist Customs with any requested documents. Maintain voyage files in Documentation file cabinet including boxing of old files to prepare for short/long term storage. Assist with distributing phone calls from switchboard to the appropriate employee. Releases Bills of Ladings as instructed by customers ensuring payment terms are met prior to release. Ensure approval/release instructions are maintained with packets and in I-Ships. Assists accounting in updating credit list. Examines work for exactness, neatness, and conformance to policies and procedures.


Self-Employed Health and Wellness Consultant
, Business Owner
March, 2016 - January, 2018
  • Actively managing the development of Elite Goods through personal involvement. Analyze market trends and statistics to determine potential growth monitor sales performance regularly. Establish and integrate the functional strategies of the company utilizing business expertise to reach financial/operational goals and objectives through public speaking, presentations and client interaction.


TRC Environmental Solutions
, Administrative Assistant
June, 2014 - January, 2016
  • Created highly effective organizational and filing systems resulting in easy access to critical information and streamlined office functioning
  • Cultivated excellent long-term relationships with clients and employees, maintaining ongoing communication and facilitating solutions to address concerns
  • Provided efficient and professional administrative support to office manager and senior engineers
  • Accurately created daily and monthly report for meetings
  • Compare current and future COIs for any new underwritten changes
  • Assisted with project deliverables
  • Maintained electronic files
  • Developed the ability to be trained on new material and information quickly

24 Hour Fitness
, Member Representative
October, 2010 - September, 2015
  • Quickly and efficiently responded to member questions, comments, and concerns
  • Ensured team members greet and assist members in a friendly and professional manner
  • Assessed team members providing constructive feedback
  • Reconciled membership accounts and created work orders
  • Heavy data entry
  • Updated records of correspondence relating to membership

Education

  • Volunteer Work

    Black United Fund of Texas
    o Planted garden
    o www.buftexas.org/
    o Mission is to serve as a community-based resource center statewide to enhance self-help opportunities that foster initiatives to promote community and development that result in economic empowerment.
    Habitat for Humanity
    o Built the framing for forty homes
    o www.houstonhabitat.org/
    o Seeking to put Gods love into action, Habitat for Humanity brings people together to build homes, communities and hope.
    Metropolitan Volunteer Program
    o Fed homeless
    o www.uh.edu/mvp
    o The mission of the University of Houston Metropolitan Volunteer Program is to create and provide service opportunities for students by collaborating with campus and community partners.
    Donations to Rodeo Run, Second Annual Sickle Cell Anemia Walk, and the National Eating Disorders Association


University of Houston Downtown, Bachelor of Science - Interdisciplinary Studies
2016
  • Accounting
  • Marketing
  • Introduction to Business

Skills

  • Social Media management
  • Basic SAP
  • FILING
  • Data Archiving
  • Customer Service and Relations
  • POS
  • Advanced MS Office Suite knowledge
  • OUTLOOK
  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Access
  • Adobe Pro X
  • SALES
  • CREDIT
  • CORRESPONDENCE
  • DATA ENTRY
  • GREET
  • HEAVY DATA ENTRY
  • ASSOCIATE
  • CREDIT/DEBIT
  • NEW PRODUCTS
  • RETAIL
  • RETAIL MARKETING
  • SALES GOALS
  • CLIENT INTERACTION
  • MARKET TRENDS
  • STATISTICS
  • ACCOUNTING
  • ADMINISTRATIVE ASSISTANT
  • ADMINISTRATIVE SUPPORT
  • OFFICE MANAGER
  • SOLUTIONS
  • CASHIER
  • CASHIERING
  • DOCUMENTATION
  • DOCUMENTATION ADMINISTRATOR
  • FILE
  • SWITCHBOARD
  • ACCESS
  • ARCHIVING
  • CONFIDENT
  • CUSTOMER SERVICE
  • DATA ARCHIVING
  • EXCEL
  • HEALTH MAINTENANCE ORGANIZATION
  • HMO
  • LIAISON
  • MS OFFICE
  • OFFICE SUPPLIES
  • OPERATIONS
  • POINT OF SALE
  • POWERPOINT
  • PROACTIVE
  • RECEPTIONIST
  • RETAIL SALES
  • SAP
  • SELF MOTIVATED
  • WORD
  • MARKETING

Languages

English
Full professional proficiency

Networks