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Melissa Young

Resource Alliance | Human Resources Manager

About Me

HR professional with years of HR Management experience and background of repeated success implementing best practices and building successful HR departments. Worked with clients in high turnover industries with 64 locations in 15 different states. Strong cross-industry background and experience supporting large, diverse workforces of 800+ employees in multiple locations, including non-union, exempt/non-exempt, temporary staff, mid-level and senior management. Talent for developing and delivering training at all levels, including supervisory training and management coaching. Key contributor on executive teams, participating in organizational development and corporate strategic planning. Excellent team leader and supervisor, skilled at motivating HR staff to perform at peak levels.

Work Experience

Resource Alliance
Human Resources Manager
January, 2016

RESOURCE ALLIANCE
, HUMAN RESOURCE MANAGER
January, 2016 - February, 2017
  • JANUARY 2016- FEBRUARY 2017 Implemented human resource policies and practices to ensure compliance with labor and employment relations.
  • Managed onboarding and grew employee base from 49 to 500 employees in less than 6 months.
  • Provided leadership and technical direction to 2 direct reports (HR Coordinator and Recruiter).
  • Slashed payroll and benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
  • Delivered Performance Management training for all supervisors to increase performance and limit liability.
  • ~~~~~~ to coach managers on employee retention and claims.
  • Enhanced compliance and staff performance by updating company handbook.
  • Investigated and managed employee grievances and employment claims.
  • Evaluated forms, policies, and processes for compliance and improvement.
  • Administered benefit and compensation programs.
  • Provided critical assistance during company's payroll transition from semi-monthly to bi-weekly.
  • Provided written case summaries, decisions and recommendations for employee dispute resolution
  • Composed final decisions regarding layoffs, suspensions, terminations and developed exit plans.

HUSSMANN CORP
, Senior generalist role handling end on end HR Activities
April, 2012 - October, 2015
  • APRIL 2012-OCTOBER 2015 which had an employee base of 350 employees.
  • Operational HR Manager during periods of Manager turnover and transition.
  • Established fair and consistent HR policies and procedures.
  • Processed weekly error-free payroll for 250 non-exempt employees and bi-weekly for 100 exempt employees.
  • Advised business unit managers on appropriate employee corrective actions.
  • Planned successful activities such as Family Fun Day, volunteer events, Back-to-School drives, etc.
  • Managed summer and fall internship programs including special projects.
  • Promoted healthy workplace initiatives by organizing fitness boot camp and Tobacco-Free Workplace.
  • Directed annual flu shots and biometric screenings to promote savings on employee benefit premiums.
  • Partnered with local colleges and universities to recruit recent graduates.
  • Recruited to revamp departments by 50% within 90 days to increase production for new clients and projects.
  • Delivered superior support within the Human Resources function, which included compiling employee

SPHERION STAFFING
, Aerospace, Engineering and RECRUITER
September, 2007 - June, 2008
  • Technology departments for a Fortune 500 client.
  • Partnered with hiring groups to create and refine hiring goals and objectives.
  • Developed unique and successful internet sourcing strategies to find and attract candidates in difficult hiring markets.
  • Changed reporting and communication tools to facilitate communication and drive hiring processes.
  • Processed and negotiated offer letters, travel arrangements and relocation for high potential talent.
  • Cultivated strong experience and proficiency in ATS and HRIS systems and strategies.

Education

KELLER GRADUATE SCHOOL OF MANAGEMENT, MASTER'S - Human Resource Management
2007
  • Major: Interdisciplinary Studies

KELLER Graduate School of Management, Human Resource Management
2004 - 2007

UNIVERSITY OF SOUTH CAROLINA UPSTATE, BACHELOR OF ARTS - Human Resource Management
2003
  • Related coursework: Human Resource Management

University of South Carolina Upstate
1998 - 2003

Skills

  • PAYROLL
  • HUMAN RESOURCES
  • HUMAN RESOURCE POLICIES
  • HR
  • EMPLOYEE ENGAGEMENT
  • STATISTICS
  • REFRIGERATION
  • RECRUITER
  • BENEFITS
  • BENEFITS ADMINISTRATION
  • CLAIMS
  • COMPENSATION
  • LIABILITY
  • ONBOARDING
  • PERFORMANCE MANAGEMENT
  • PRICING
  • TERMINATIONS
  • TRAINING
  • AEROSPACE
  • ARRANGEMENTS
  • HR INFORMATION SYSTEM
  • HRIS
  • TRAVEL ARRANGEMENTS
  • COACHING
  • ORG DEVELOPMENT
  • ORGANIZATIONAL DEVELOPMENT
  • STRATEGIC PLANNING
  • HUMAN RESOURCE MANAGEMENT

Languages

English
Full professional proficiency

Networks