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Redona Hall

Business Manager

Work Experience

Valuations Analyst
July, 2019 - Present
  • Accomplished business professional that has assisted with multiple property management related projects for a diverse range of commercial, retail, industrial, multi-family, and residential property management companies.
  • I am seeking permanent employment with the opportunity to utilize my interpersonal and communication skills and build relationships.
  • Property Management Experience Nations Real Estate, Houston, TX July 2019 - Present Valuations Analyst:
  • Responsible for completing property valuations based on Competitive Market Analysis (CMAs), local MLS data, appraisals and inspection reports to determine the current market value for various client needs including HELOC, refinances, acquisitions, periodic servicing updates, loss mitigation and pre-foreclosure reviews.
  • Assist the Chief Appraiser with updating lender / clients with regards to the status or assignments and managing the workflow ensuring the timely submission of appraisal reports.
  • Use a high degree of analytical skill, training, and common sense to rigorously review, analyze, and interpret residential real estate valuations / appraisals.
  • Enter appraisals, opinion of value, photos, location and aerial maps in ACI and ValueNet.
  • Schedule appraisals for lenders and various AMC's and provide status updates in the ServiceLink, Stewart, CoreLogic, and Protek portals.
  • Hire and train temp workers as needed.
  • Practical knowledge of uniform standard of professional appraisal practices.

BG Talent
, Property Manager
November, 2017 - Present
  • Rent collection from tenants, mailed rent statements, prepare default / lock out letters, property inspections for a portfolio of 10 retail and industrial properties.
  • Lease administration.
  • Enter and assign work orders in Angus or Avid.
  • Prepare CAM break down reports for tenants.
  • Monthly reconciliations.
  • Notarized leasing and contractor forms.
  • Manage the Aged Delinquency report.
  • Correct and approve the rental update report and lease abstracts.
  • Prepare financial reports, variance reports and executive summary reports for the asset managers.
  • Code and approve invoices in Avid, P2P, or Appfolio.
  • Manage contractor bids / projects.
  • General ledger and budget reviews, report accruals and re-class account codes to the accountant.
  • Maintain COIs in Impak.
  • Make ready after tenants move out.

Aerotek
, Valuations Manager at Selene Finance
February, 2018 - May, 2018
  • Reviewed interior and exterior broker price opinions (BPO) in Savve and Sara loan management systems to determine the value of homes for borrowers in foreclosure or bankruptcy, or for borrowers requesting a short sale, loan modification or deed in lieu.
  • Determined if the BPO is reasonable, accurate, and consistent with the current real estate market.
  • Notified property preservation for repairs needed to vacant properties.
  • Forwarded the approved BPO to the correct investor for acceptance.
  • Returned BPO's to the Asset Manager for errors to be corrected.

Corbett Personnel
, Property Administrator
November, 2015 - October, 2017
  • Answer and solve tenant calls for various commercial property management companies.
  • Prepared CAM break down reports for tenants.
  • Monthly reconciliations
  • Rent collection from tenants, assessed late fees, mailed rent statements, prepared default / lock out letters.
  • Process and code invoices in AvidXchange, Yardi or Procure to Pay (P2P).
  • Prepare vendor contracts.
  • Record, monitor maintenance activities for the day porters and engineers.
  • Assign badges for parking/ building access.
  • Monitor and record certificates of insurance for tenants and vendors in Impak, collect W-9's and prepare lease abstracts.
  • Process and mailed monthly rent statements, enter tenant bill backs and late fees in MRI and maintain the utility log.
  • Download rent payments from the bank's lock-box and enter into MRI according to the Age Delinquency Report and the Rent Up reports.
  • Add A/R comments to the Age Delinquency report.
  • Contact tenants for past due rent payments.
  • Dispatch calls to the engineers and prepared mileage expense reports for reimbursements using Excel.
  • Assist the Property Manager with building inspections and maintain an inventory of office supplies.

Wedge Property Management & Granite Properties
, Tenant Relations Coordinator / Receptionist
September, 2012 - September, 2015
  • (Burnett Staffing):
  • Answered and directed tenant relations calls, collected rent payments, assigned parking access badges and maintained parking records in Pinnacle.
  • Logged and completed work orders in Yardi.
  • Maintained a calendar of events and tenant move ins and move outs.
  • Maintained updates in the digital directory, opened, date stamp, and distributed the daily mail.
  • Collected tenant rent and monitored and updated vendor certificates of insurance.

O'Connor and Associates
, Property Tax Consultant
July, 2013 - July, 2015
  • Negotiated residential property values with tax assessors for 45 - 60 accounts daily.
  • Represented clients in an Informal Hearing or a Formal Hearing before the Appraisal Review Boards Board (ARB) at the Harris County, Fort Bend and Montgomery County Appraisal Districts to pursue a tax reduction and or refund based on their noticed value.

RAH Property Management, LLC
, Property Manager
May, 2008 - April, 2014
  • Interviewed and screen applicants for residential leasing.
  • Ordered and evaluated credit reports, background checks, employment and reference verification.
  • Collected security deposits, rents, prepared and executed leases and renewed leases.
  • Inspected homes prior to the tenants scheduled move in or move out date.
  • Make ready for tenant move in.
  • Oversaw the eviction process including court appearances, solicited bids for repairs and prepared invoices.
  • Complied with Fair Housing Laws, evictions, addressed resident lease violations and advertised vacant properties.

REMAX Northwest Realtors
, Realtor
January, 2010 - December, 2013
  • Marketed homes in the local community and negotiated sales contract for buyers and sellers.
  • Assisted home owners with foreclosure alternatives.
  • Negotiated delinquent home owner association dues with attorneys.
  • Prepared contracts for sellers and buyers.
  • Provided broker price opinions (BPO) for HUD or REO properties assigned by the Asset Manager at First Preston / Home Telos, recommend list price reductions according to changes in the market or vandalism, completed routine weekly inspections and reports on HUD properties.

Stewart Lender Services
, Loss Mitigation Specialist
March, 2012 - July, 2013
  • Reviewed loan modification packages (application, hardship letters, tax returns, bank statements, pay check stubs and other supporting documents) to formulate a long term solution to resolve the mortgage loan delinquency.
  • Identified deficiencies in loan modification requirements and or applications after unsuccessful attempts collecting financial documents.

Education

Capella University, Master of Science - Organization & Management / Human Resource Management
2004

Skills

  • INVOICES
  • INSPECTIONS
  • LEASING
  • CONTRACTS
  • CREDIT
  • SECURITY
  • PAYMENTS
  • FORECLOSURE
  • CAM
  • COLLECTION
  • RECONCILIATIONS
  • BPO
  • BUSINESS PROCESS OUTSOURCING
  • HUD
  • SALES
  • SALES CONTRACT
  • RECEPTIONIST
  • STAFFING
  • RETAIL
  • RETAIL MARKETING
  • APPRAISAL
  • PROPERTY MANAGEMENT
  • ACCOUNTANT
  • BUDGET
  • FINANCIAL REPORTS
  • GENERAL LEDGER
  • A/R
  • BUILDING INSPECTIONS
  • COMMERCIAL PROPERTY
  • DISPATCH
  • EXCEL
  • INVENTORY
  • MAINTENANCE
  • MRI
  • OFFICE SUPPLIES
  • VENDOR AGREEMENTS
  • VENDOR CONTRACTS
  • PROPERTY TAX
  • LOSS MITIGATION
  • MITIGATION
  • LOANS
  • MORTGAGE
  • MORTGAGE LOAN
  • TAX RETURNS
  • REAL ESTATE
  • ACI
  • APPRAISER
  • COMPETITIVE MARKET ANALYSIS
  • INSPECTION
  • MARKET ANALYSIS
  • MULTI-FAMILY
  • TRAINING
  • WORKFLOW
  • HUMAN RESOURCE MANAGEMENT
  • PTC
  • BANKRUPTCY
  • FINANCE

Languages

English
Full professional proficiency

Networks